GENEVIEVE BEGIN
App constantly crashes or lags and is way too invasive!! You MUST provide info on whom you want whish to send a package to, before even starting shopping (?!) and you MUST give access to your phone contacts to keep on shopping, even if you select to enter manually... I have removed the app, just because I don't like being invaded this way... It is unpleasant. There are other channels for sending food and goods to my family in Cuba.
4 people found this review helpful
Cuballama
20 February 2024
Hi Genevieve Begin, we're sorry to hear about your dissatisfaction. Not all the supermarket you can find in the app delivers to every province, based on the receiver address the app will show the markets that deliver in that area. Please get in touch with us through our live chat to provide answers to your concerns. Best regards, Anna SC, Support.
Ana María Garcia Conde
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Very good! The best app ever! It has names and numbers of the people I send them to. So I have it for my records. Thank You. God Bless 🙌
Hi Ana Maria Garcia Conde, it is our pleasure to provide and facilitate the help you can give to your loved ones. Thanks a lot for using our services and for your trust. God bless you as well. Cheers, Anna SC, Cuballama Customer Support.
Javier
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Every time recharge your balance in this app for calling international, the actual balance is always less than the deposit made. It's very disappointing, specially considering they're making money out of people's needs to keep in touch with their loved ones. Everytime I recharge through a promotion or advertisings, I never get the benefits shown. I give it 2 stars because it only works well for talking to my loved ones in Cuba
80 people found this review helpful
Cuballama
22 February 2021
Hola Javier Porro Suardiaz, lamento la opinión que tiene de nosotros. Le pediré por favor nos contacte al correo info@cuballama.com para poder asociar y validar a qué tipo de bonificaciones usted aplica, de acuerdo a las promociones en vigencia. Gracias por su tiempo y comentario que nos ayuda a mejorar cada día. Saludos, Anna Sc, Soporte Cuballama