Towbook

Towbook

About this app

The Most Trusted Towing Software, Period.

Towbook for Android is a mobile version of Towbook that lets you access your company's Towbook account from any Android device. Add new calls, dispatch calls to drivers, receive job updates, push notifications, send/print receipts, upload photos, use plate-to-VIN technology, manage impounds and much more directly from your device.

Dispatchers can accept digital dispatches from major motor clubs including Agero, Allied Dispatch, Allstate, FleetNet, Geico, Honk, Nation Safe Drivers, National Auto Club, Questx, Roadside Protect, ServiCase, Swoop, Sykes, Tesla, and Urgently.

Ratings and reviews

New issues are constantly springing up, but when it works it does work well. They love to blame your account setup when most problems universal. Have told them of the following problems since day 1 and they refuse to address them; server response time is bafflingly slow, takes forever to load text. Updating call info is equally slow, and also causes the app to literally freeze until server responds. Popups overtake entire screen forcing you to touch phone if driving, have fun with that ticket.

This reports your location back to Towbook 24/7, whether you're "checked in" or not, whether you're using the app, at all, or not. No way to exit app other than forcing it closed. Drivers are not even displayed on the map when checked out, so what could be the purpose of sending your location back to their servers in that case? Very bad for your privacy (and battery life!) Edit: pretty sure sending location data in the background without notifying the user is a violation of Google TOS

Decent for what it is supposed to do. However as a driver, it would be nice to see a different drop down menu for service calls (tire change, lock-out, jump-start, winch). Instead of the only option after "On-Scene" being "Towing" or "Completed" Also, a way to delete a photo from a call, sometimes incorrect photos get loaded from phone.