3.8
36K reviews
50M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

The Device Pulse Application provides users served by TracFone's brands the following:
- Instant Brand Recognition.
- Ability to troubleshoot their device, via a Branded Chatbot portal in Contact Support.
- Ability to see their device IMEI, SIM number, and Phone Number, all in one screen.
- Examine various device hardware properties.
- Examine the software version, and security patch information.
Updated on
Jun 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
35.8K reviews
Judy Ansnes
May 1, 2022
If there were a MINUS 10 option in the ratings, it would what this app gets. Cannot stop, cannot remove, it is preinstalled and just another way to be tracked. It is bloatware, spyware, trackware, and utterly useless to anyone but tracphone. Disgusted, and I am going to get another phone from another provider. Sick and tired of giving out info to people and companies that have not asked or let me know they were doing it. I feel raped. And I didn't even get dinner before, or a kiss after!
555 people found this review helpful
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TracFone Wireless, Inc.
May 1, 2022
Hi Judy Ansnes. We're sorry for the trouble you are experiencing with our app. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. ^Jupiter
Elle p
February 16, 2022
This app tries to pacify you with some control over notifications or shutting it down, only to ignore all of it moments later. Edit: I seem to have found a way to shut it down as much as possible without it popping back up unsolicited. (I just clicked, long pressed, and double checked every "upper right, 3 dots" options on all pages and managed to find some ambiguous settings)
262 people found this review helpful
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TracFone Wireless, Inc.
February 16, 2022
Hi Elle p. Was your issue resolved? If not, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. ^Ramel
Kenneth Parrish
January 29, 2026
if I could give it 0 stars I would. my phone did not come with this app and it was added without my knowledge. intrusive and unwanted...yet you can't uninstall. changes throughout the day. If this even makes it onto the play store for public view...I'll be amazed. I'm just getting a new phone, service, number. Verizon and their"partner in crime" total wireless suck for me and I refuse to put up with it anymore. gonna go without a phone until I get another one. whenever that might be.
60 people found this review helpful
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What’s new

Provides backward compatibility for Android 12 and older devices and miscellaneous fixes.