3.8
36.2K reviews
Content rating
Everyone
100M+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image

About this app

The Device Pulse Application provides users served by TracFone's brands the following:
- Instant Brand Recognition.
- Ability to troubleshoot their device, via a Branded Chatbot portal in Contact Support.
- Ability to see their device IMEI, SIM number, and Phone Number, all in one screen.
- Examine various device hardware properties.
- Examine the software version, and security patch information.
Updated on
Jun 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
35.9K reviews
Judy Ansnes
May 1, 2022
If there were a MINUS 10 option in the ratings, it would what this app gets. Cannot stop, cannot remove, it is preinstalled and just another way to be tracked. It is bloatware, spyware, trackware, and utterly useless to anyone but tracphone. Disgusted, and I am going to get another phone from another provider. Sick and tired of giving out info to people and companies that have not asked or let me know they were doing it. I feel raped. And I didn't even get dinner before, or a kiss after!
563 people found this review helpful
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TracFone Wireless, Inc.
May 1, 2022
Hi Judy Ansnes. We're sorry for the trouble you are experiencing with our app. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. ^Jupiter
Ramon Lopez
April 8, 2026
very intrusive and does things in a manner that is not apparent to the customer. if you press twice it gives more permissions to allow more access than what I was lead to believe this app is just a method for Google to gather everyones information and tricks them into thinking that they are safe but every icon is another opportunity to take advantage of the unsuspecting customer and I think they should be looked into more thoroughly.
3 people found this review helpful
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karrr
March 25, 2026
did not download this myself!! it's also allowing and not allowing certain, important notifications on my new phone. theirs some boxes I'm unable to even click to stop it. it's like there but I can't click it. like theirs an owner above me. and I'm the second hand person, on here. or something weird!!! I just got this phone TODAY. brand new.
5 people found this review helpful
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What’s new

Provides backward compatibility for Android 12 and older devices and miscellaneous fixes.