
Austin
One of the worst, most intrusive piece of spyware/Adware I've EVER experienced. Upon setting up the phone, this app installs countless apps to your device without your permission. This happens even if you unselect all apps when initializing the device. I can't imagine how an older person who's less tech savvy would be able to remove this since I literally had to force stop the app and disable it. Then people are talking about how it reinstalls itself... Intrusion and data collection to the moon.
4 people found this review helpful

Judy Ansnes
If there were a MINUS 10 option in the ratings, it would what this app gets. Cannot stop, cannot remove, it is preinstalled and just another way to be tracked. It is bloatware, spyware, trackware, and utterly useless to anyone but tracphone. Disgusted, and I am going to get another phone from another provider. Sick and tired of giving out info to people and companies that have not asked or let me know they were doing it. I feel raped. And I didn't even get dinner before, or a kiss after!
608 people found this review helpful
TracFone Wireless, Inc.
May 1, 2022
Hi Judy Ansnes. We're sorry for the trouble you are experiencing with our app. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. ^Jupiter

Heather Froman (DeathFairy)
Horrible. Unless the apps purpose is to be annoying. Then it gets five stars. I have never needed to use this app. I didnt install it. Even after disabling, turning off notifications, etc, this app still pops up with notifications. Always two in a row. Every day, telling me the same thing it did the day before. Hello Im an app you dont need or want, The app you disabled, uninstalled and tried to escape, chopping through the door with an axe "Its Johnny!!"
389 people found this review helpful
TracFone Wireless, Inc.
February 4, 2021
Hi Heather Froman. We sincerely apologize for any inconvenience this issue has caused you. Let us help you fix this issue. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. ^Jupiter