
Judy Ansnes
If there were a MINUS 10 option in the ratings, it would what this app gets. Cannot stop, cannot remove, it is preinstalled and just another way to be tracked. It is bloatware, spyware, trackware, and utterly useless to anyone but tracphone. Disgusted, and I am going to get another phone from another provider. Sick and tired of giving out info to people and companies that have not asked or let me know they were doing it. I feel raped. And I didn't even get dinner before, or a kiss after!
595 people found this review helpful
TracFone Wireless, Inc.
May 1, 2022
Hi Judy Ansnes. We're sorry for the trouble you are experiencing with our app. For further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. ^Jupiter

Heather Froman (DeathFairy)
Horrible. Unless the apps purpose is to be annoying. Then it gets five stars. I have never needed to use this app. I didnt install it. Even after disabling, turning off notifications, etc, this app still pops up with notifications. Always two in a row. Every day, telling me the same thing it did the day before. Hello Im an app you dont need or want, The app you disabled, uninstalled and tried to escape, chopping through the door with an axe "Its Johnny!!"
374 people found this review helpful
TracFone Wireless, Inc.
February 4, 2021
Hi Heather Froman. We sincerely apologize for any inconvenience this issue has caused you. Let us help you fix this issue. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. ^Jupiter

Massive Panda
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It auto updates without permission despite being turned off, takes up both battery and HD space, continuously restarts itself, can't be uninstalled, and the notifications never stop. This app literally doesn't do anything but collect my information. Need phone info? Settings. Need more in depth control? Developer mode. If I wanted to be told what to do with my own device, I would have bought an Iphone.
496 people found this review helpful
TracFone Wireless, Inc.
July 27, 2021
Hi Massive Panda. We understand your concerns. Let us help you with it. We are determined to make things right. Please chat with us at http://bit.ly/2qdrKHH. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. ^Marie