
H Dubs
Just like the website, app is TRASH. I've lost count of how many times I've registered @ both, then when I try to log in get errors. Follow "forgot" pw/username paths, then absolutely nothing ever happens. Tried using their online contact form to get help, get the usual auto-reply, and then... surprise! Absolutely nothing. Whoever built and manages this garbage is a joke.
1 person found this review helpful
NC Quick Pass
August 5, 2026
Hi, we're sorry to hear about your log in issues. Would you happen to know your account number or license plate number on the account? We'd be happy to provide a password reset if needed. Thank you!

Jerry Gilbers
Mobile app is just as bad as the desktop program. I have 2 transponders that have been removed from both vehicles and tried to add a vehicle to get the message you do not have enough transponders. I created a ticket on 7/7 and still haven't gotten a response. Their documentation says you can change vehicles. It's been a week since I deleted the vehicles so timing should not be an issue.
1 person found this review helpful
NC Quick Pass
August 5, 2026
Hi Jerry! Would you happen to have gotten this issue resolved? If not, feel free to provide a license plate, account number or transponder number and we'd be happy to try and assist. Thank you!

Gary Blouin
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Really bad app. Says I am unable to login because my username and password do not match. I visually confirmed it's correct and I can login via my browser without issue. And to top it off, it locked my account for 30 minutes with a very brief message that you don't have time to read. This is insane. Now I'm dead in the water and scared to try and use the app as I don't want the account locked in the future. This is bad. Never seen anything so bad.
25 people found this review helpful
NC Quick Pass
December 20, 2023
Hi Gary, thank you for bringing this to our attention! We are not seeing any login system errors on our side. If the problem persists, please reset your password. If you need additional assistance, please reach out to us at ncquickpass.com.