Trek Central

1.17K reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
Learn more
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About this app

The Trek Central app seamlessly connects with your bike so you can customize motor behavior, track your activities, get real-time range calculations, and use navigation features to figure out where you're going. You'll also get suspension set-up recommendations, service reminders, and more!

YOUR PERFECT TUNE
Use Trek Central to adjust how the assist from your motor feels. Adjust Max Power, Assist Factor, and Pedal Response to optimize YOUR ride. Turn it down to maximize range, get better traction, or make the bike easier to handle on tricky climbs. Crank it up if you want to go turbo-all-the-time. Note - Tuning options vary by model.

TRACK YOUR RIDE
You can leave your phone in your pocket or pack and still get all the data you want from your ride. With Auto Start enabled, all you have to do is start riding, and Trek Central will record all the metrics including distance, speed, elevation, power output, and more. You can also export your ride data to Strava or Komoot, and you can even share your rides to other Trek Central users.

HOW FAR WILL YOU GO?
See how far your Trek or Electra eBike will take you with real-time range calculations. Trek Central shows you how far you can go in each assist mode and will adjust accordingly as you adjust assist modes. You can even find your destination on the Range Cloud map to make sure you have enough battery to get there. Trek Central calculates range using advanced algorithms that factor in not only rider weight and battery capacity, but also topographic terrain data as well as historical rider behavior.

DIAL IT IN
Trek Central provides customized setup recommendations for your suspension settings and tire pressure. Select models like Fuel EXe 9.9 even incorporate Quarq TyreWiz and RockShox AirWiz sensors that let you know whether your pressure is high, low, or just right with a quick glance at Trek Central’s Ready to Ride screen. One-click connect pairs your sensors to your phone automatically when you connect to your bike.

*Please note that the Trek Central app currently only works with Trek and Electra eBikes equipped with TQ, Hyena or BEP motors.

Find Trek Central FAQs here - https://www.trekbikes.com/trek-central-faq/

Having trouble? Contact our support team for assistance at RiderSupport@Trekbikes.com


Learn More: https://www.trekbikes.com/trek-central/
For select Trek and Electra eBikes
Updated on
Sep 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.16K reviews
Jeremy Johnson
August 29, 2026
Pointless app login/forced account. Syncs no data from one phone to the next. Only way to save rides from phone 1 to access on phone 2 is to manually export to another app or Google drive. Why did I need to create an account to use this app? And the navigation is annoying. I just want to follow the route on screen, all alerts are toggled off but it beeps at me anyways every 50 yards or so. Only reason for 2 stars instead of one is because the bike is great, but this app has nothing to do with it
Did you find this helpful?
Trek Bikes
September 2, 2026
Hey Jeremy - Trek Central requires an account for Unit Preferences, Height, and Weight, since this populates range estimates and other ride stats. You can disable navigation popups and audio cues from Settings>Navigation Settings Please contact us at ridersupport@trekbikes.com and we'd be happy to help further troubleshoot. Thanks!
Blacque Jacque Shellacque
August 17, 2023
App works perfectly well. You can tune the power levels of each setting, monitor the charge and even use it to monitor your charge, speed, distance, etc while riding. -2 stars because it's asks if I'd like a tour of the app EVERY FREAKING TIME you open it. Seems like it would be easy enough to stop asking after the user says no the first time. Fix this and it's 5 stars.
5 people found this review helpful
Did you find this helpful?
Trek Bikes
August 18, 2023
Hi Blacque, We've forwarded your feedback to our developers. Please select the "yes" option when the Tour of the App popup is shown and then navigate through all the slides. Once "Finish" is selected, the Tour of the App popup will no longer show when the app is closed and reopened.
Brandt Absolu
February 12, 2025
The app doesn't stay running in the background unless I turn on the charge level notification feature. That's good enough for me, with the exception of two issues - the notification is always late, and the app uses my GPS at all times, rather than just using it in the map/ride recording sections of the app. It makes background running impractical, since the constant GPS use drains my battery.
3 people found this review helpful
Did you find this helpful?
Trek Bikes
February 21, 2025
Thank you for your feedback. The latest release of Trek Central (V2.7) improves the stability of the app when ran in the background. If you continue to have issues running the app in the background or have any other feedback, please reach out to ridersupport@trekbikes.com for additional support. Ride Bikes, Have Fun, Feel Good!

What’s new

• eLock and Mobile Key features expanded to additional Hyena eBikes
• Misc. bug fixes and enhancements
Content rating
Everyone
Learn more

App support

Phone number
+18005858735
About the developer
Trek Bicycle Corporation
ridersupport@trekbikes.com
801 W Madison St Waterloo, WI 53594 United States
+1 920-478-4685