I lost all my winq magazines. 9 of them no longer exist. They show up (as a shell of a magazine) with no content. I wrote support, they wrote back saying they see I bought 9 of them and will look into why they are not there. This was 3 weeks ago and I've never heard from them again(this looks like a issue many of us have). I want credit for 9 issues of a magazine! If I buy issues I expect them to ALWAYS be available. No point in spending 5 dollars + per issue to have them just disappear one day with no help
Very poor customer service I had previously bought single issues of magazines without an issue but could not access two subscriptions. Pocket mags responded to my first email with a fix which did not work and ignored all other emails. This is very poor customer service and I have asked google play for a refund
Poor customer service Magazine only half downloaded but money taken readily. Two weeks on problem still not resolved and emails requesting help most often ignored.
Horse and Rider Magazine Paid for 12 month subscription have only been able to download 4 and every other one I've tried I get an error message pocketmags has stopped working send report which I've done numerous times with no response and it's also showing my subscription has expired. Please fix this I love this magazine and it's frustrating me to tears that I don't get a response when I report the error over and over again.
Keeps deleting mags Used to work fine, now it deletes magazines already downloaded within hours. Useless unless fixed.
Magazines I downloaded onto my phone yesterday have since deleted themselves. It'd also be handy to be able to see how big each magazine is before you download
Fixed a bug with downloading via 3g/4g
General bug fixes