
A Google user
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EDITED 09/05/26, FINALLY GOT PAYPAL PAYOUT 08/31/26, IT TOOK 38 MONTHS. Edited 07/15, 6/15/26-3 FULL years since I requested my reward via PayPal payout on 06/14/23 (that's NOT a typo). NO MORE EXCUSES - no "we've paid out all rewards", no "in queue", no "problems with PayPal", no "need more info to process". I've emailed repeatedly & been patient. Take 5 minutes and process reward TODAY. App doesn't respond to emails consistently. Don't waste your time for pennies while they mine your data!
7 people found this review helpful
We have processed all paypal rewards and we checked. Please make sure your Paypal account is accurate on the trunow app. If it is not, it can get rejected from Paypal side. In few weeks, you will be able to redeem rewards directly at many stores for instore products. Please send us your member ID to customer care. We will address it expeditiously

lollydolly111
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If I could give negative stars I would. We have multiple vehicles and debit cards, which apparently aren't allowed. I've also been a member for months and every current receipt I turn in gets rejected for being "before my sign up date"--which is not true. Also, if you spend over $50 total at the store (gas + purchase) that is an automatic rejection. So, never fill up. In other words, don't waste your time with this app.
25 people found this review helpful

Moe
It has to be specific receipts. It won't take the one you get when you pay, it has to be the one once your done. Also, like most of us, or credit/debit cards expire/change. App will get tonwhere It states there's too many cards & reject your receipts. When I 1st signed up it was so easy & I was able to cash out (not much, but something). After that cash out, nothing due to having new cards or too many. And with Covid, not all of us want to be handling cash to go into a gas station every time.
16 people found this review helpful