Tommy
I beg of you to SERIOUSLY avoid the URC 7966 "Smart Remote Pro". The absolute worst remote in existence, that relies on this app, that does not program the TV function of the remote at all as of July 2024. And IF it ever does program again, pray that the remote doesn't bug out one day, causing you to hope re-programming it successfully through this awful app actually works. I truly regret buying a remote that relies on a cloud service. An unreliable one at that.
7 people found this review helpful
Universal Electronics Inc.
July 10, 2024
Hi Tommy, I'm sorry to hear about the trouble with your remote. I understand how frustrating this must be for you. Could you please share the brand and model of your TV? For immediate help, you can contact our support team at 855-716-2573 (toll-free) or email us at urcsupport@oneforall.com.
Kevin Traub
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connectivity still not good. still can't reliably find the remote. why not use Bluetooth for programming instead of BLE? I understand BLE supposed to be less trouble to pair, but if it doesn't find the remote what's the point? Also, when you add the fourth device it messes up the programming of the first three. I was able to configure a TV, a set top box, and Google TV, but when I added my receiver it messed up the programming for the other three devices.
1 person found this review helpful
Universal Electronics Inc.
March 5, 2024
Thanks for your feedback. The device setup issue should have been fixed and we are working on the upcoming remote firmware update will address the connectivity issues. You can reach us at 855-716-2573 (TOLL FREE) or email us at urcsupport@oneforall.com.
Chuck Ackerman
URC7966... I had to force close the app and cleared cache and data twice before it would recognize my TV. Then I tried to set up my Nvidia shield and performance is sluggish and basic functions like back don't work. Tried changing it to the Android TV setup, still no luck. No way to force volume from TV when in streaming box mode, and no way to force other keys to do other things.
3 people found this review helpful