Mobile Banking UniCredit

371K reviews
Content rating
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About this app

With the UniCredit App Mobile Banking and your smartphone, making transactions is easy, fast and secure.

To use the App you need to have a UniCredit current account or Genius Card, sign up for the Banca Multicanale service and download and activate the App.

You can activate the App:

• by smartphone: press Activate, enter your Banca Multicanale Codice di Adesione and PIN and press Proceed

• by Banca via Internet: enter your Codice di Adesione and PIN, then a one-time password generated by your device, go to the section Settings > Mobile > Smartphone Application and click Proceed.

From the new Home Page you can check your accounts (current accounts, cards, mortgages & loans, securities portfolio and investments), make transactions and monitor your expenses at your convenience.

In the Current Accounts section, you can view your current accounts and transactions (also with the Search function), share your IBAN details and manage your account.
Find out how to enable BANCOMAT Pay ® services.

In the Cards section, you can view all your UniCredit cards (credit, debit, prepaid and Genius Card) and easily manage all the available features.

With Personal Financial Manager and Budget, organizing your expenses has never been easier.

Go to your personal area to upload a new profile photo, read notices and messages from the Bank, access Online Documents, read the Help and FAQ pages and contact the Bank by phone or chat.

There is also a dedicated Payments section for:

• SEPA, extra SEPA and funds transfers
• mobile phone and UniCredit prepaid card top-ups
• simplified F24 payments
• preprinted postal bills, CBILL/PagoPA, blank bills and MAV/RAV/REP payments

You can also register for the State Cashback and enable your UniCredit payment cards to receive the refund of purchases made privately, within the terms provided by the Program.

Find out how to:

• set up cash withdrawals from UniCredit ATMs with Prelievo Smart
• find Branches and ATMs nearest to you and get directions to them
• generate one-time passwords with Mobile Token

UBook is the tool that allows you to book an appointment at the branch.

If your smartphone features a fingerprint scanner, you can use your fingerprint to access the App and authorise transactions.

For information and assistance visit the website or call UniCredit Customer Services on the freephone number 800.57.57.57 (for UniCredit Private Banking customers, call 800.710.710)

Not a UniCredit customer? Call the freephone number 800.32.32.85 or visit

With the UniCredit App Mobile Banking you can apply to open a My Genius account straight from your smartphone, identifying yourself with a selfie!

Advertising message for promotional purposes.

For the terms and conditions applicable to My Genius account, Genius Card, the Banca Multicanale service (including the App Mobile Banking) and other services mentioned, see the relative Information Sheets at your Branch or on the website

Fingerprint and face recognition access to the UniCredit App Mobile Banking for smartphone is reserved to account holders and Genius Card holders with Banca Multicanale access.

Mobile applications for a My Genius account can only be made by Italian residents who are not already holders of a UniCredit current account, Genius Card and the Banca Multicanale service and entail signing contracts for the account, the Banca Multicanale service and the MyOne Visa International Debit Card.

The Bank reserves the right to assess all necessary eligibility requirements for the issue of cards and relative spending limits.

Products and Services sold by UniCredit SpA.

Declaration of accessibility:

* Ricerca PdA©/IRI 01/2020 su 12.000 consumatori italiani, su selezione di prodotti venduti in Italia. cat. Servizi finanziari
Updated on
Sep 11, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Files and docs and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

367K reviews
Eli Vst
October 2, 2023
Utterly incompetent whoever worked out this app, enormous time waster, my advice is Change Job! Trying to login on laptop BUT NO the smartphone notification is so badly timed that after a couple of attempts it stops appearing on this awful app. I'm really annoyed!
Did you find this helpful?
UniCredit S.p.A.
October 2, 2023
Hi, we are sorry for your disappointment. For assistance in this regard, call us at 800.57.57.57. from abroad + or write to us via chat, we will provide support. Thanks for writing.
Dayana Savostianova
August 28, 2023
I got push notification asking if I need to change the address before they send the new card. I changed the address. Later I verified that address for sending the card is correct in the app. BUT in the end they've sent the card to the wrong address(branch says it was not changed in the system somehow). It was not delivered, so I had to ask for a new one and they took money from my account for a new one without notifying me!
3 people found this review helpful
Did you find this helpful?
UniCredit S.p.A.
August 28, 2023
Hi Dayana, we are sorry for your disappointment. For assistance, call us at 800.57.57.57 from abroad + or write to us via chat.
Ous T
September 28, 2023
Maximum Security is one of the reasons i love the App, very very secured. I love Unicredit more than any other Bank in the World. It'll be better if the App is even faster than the current version. This version is bit slower... I will rate 5/5 when it happen..
Did you find this helpful?
UniCredit S.p.A.
September 28, 2023
Hi, thank you very much for your review. Your suggestion will help us improve the quality of our services. If you have any problems, you can contact our Customer Service at 800.57 57 57 (from abroad at +39 Thank you for writing us.

What's new

Thanks to the contribution and feedback from our customers, we have made improvements to simplify the experience with the UniCredit Mobile Banking App.
Do you like the app? Rate it! Your feedback helps us make our app better and better.