AgentApp by Unifonic is the mobile extension of the Agent Console, enabling agents to manage customer conversations anytime, anywhere.
Stay connected to WhatsApp, social, and web chat conversations with real-time sync, secure access, and push notifications all from your phone.
Key Features:
- Secure agent login and role-based access
- Respond to messages from WhatsApp, Facebook Messenger, Instagram DMs, and web chat
- Send and receive media including images, videos, and documents
- Update agent availability and status in real time
- Centralized inbox for managing multiple conversations
- Fast, intuitive interface designed for high-volume messaging
App privacy policy: https://www.unifonic.com/en/privacy-policy
This page contains the Privacy Policy for Unifonic's platform. For more information please contact us.
AgentApp by Unifonic is the mobile extension of the Agent Console