
Eric Donaldson
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Updates never solve the bugs. Mobile deposits are a nightmare. Then they will put a hold on the funds for no reason, even if it's someone that has been giving you the same check every month for years. Not only the bugs, you still can't combine multiple accounts into one, only link them for viewing balances. Logging out and back into another account is buggy, and an effort of futility. Every time I have to interact with this app, I ask why I continue to bank with Unitus after 40 years.
2 people found this review helpful
Hi Eric! We're so sorry for the trouble you are experiencing with our app. We'd love to assist you and walk you through any issues to ensure you're taken care of. When you have a moment, please contact our Virtual Branch at https://www.unitusccu.com/branches/virtual-branch or call 503-227-5571 for guidance. Thank you! -Laine C.

Jeffrey Hackford
Easy to use app with a great UI/UX. Everything important is easy to access and the extra tools (loan application, branch locator, ect) are very mobile friendly. Knocking off a couple of stars because your account could take 4-5 days to show your correct/updated balance after making a purchase. This is extremely inconvenient and frankly, in this day and age, simply unacceptable. A purchase should never be "pending" for the better part of a WEEK while still showing an outdated "available" balance.
4 people found this review helpful

Todd Orsten
Mostly a good and useful app, but as others have noted, the function to transfer funds between accounts is broken in recent updates. For instance, I cannot choose a date for a transfer to take place. I have messaged the contact listed for the app, but I get messages from Unitus asking me to call them and discuss it during my working hours. Just no! You have the info, Unitus. Handle your own internal communications and get your app working again.
5 people found this review helpful
Hi Todd, Our team is working to recreate these issues and find a solution. A helpful tip is to put an amount in prior to adding a date. If you are still having issues you can try to delete and redownload the app to make sure you have a clean and updated version. Thank you! -Andrea B.