
Eric Donaldson
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Updates never solve the bugs. Mobile deposits are a nightmare. Then they will put a hold on the funds for no reason, even if it's someone that has been giving you the same check every month for years. Not only the bugs, you still can't combine multiple accounts into one, only link them for viewing balances. Logging out and back into another account is buggy, and an effort of futility. Every time I have to interact with this app, I ask why I continue to bank with Unitus after 40 years.
2 people found this review helpful
Hi Eric! We're so sorry for the trouble you are experiencing with our app. We'd love to assist you and walk you through any issues to ensure you're taken care of. When you have a moment, please contact our Virtual Branch at https://www.unitusccu.com/branches/virtual-branch or call 503-227-5571 for guidance. Thank you! -Laine C.

Todd Orsten
Mostly a good and useful app, but as others have noted, the function to transfer funds between accounts is broken in recent updates. For instance, I cannot choose a date for a transfer to take place. I have messaged the contact listed for the app, but I get messages from Unitus asking me to call them and discuss it during my working hours. Just no! You have the info, Unitus. Handle your own internal communications and get your app working again.
5 people found this review helpful
Hi Todd, Our team is working to recreate these issues and find a solution. A helpful tip is to put an amount in prior to adding a date. If you are still having issues you can try to delete and redownload the app to make sure you have a clean and updated version. Thank you! -Andrea B.

Angela Mertz
Never ending issues. After I uninstall it and reinstall it yet again, there's always one feature that doesn't seem to be working after re-installation... usually I have to log into the app every single time I use it! And of course, it always crashes on me at the most inopportune time... like when I'm standing in the grocery line with no clue how much money I have in my account which is nerve-racking at times. If I wasn't so busy/lazy, I would switch Banks based on its being so unreliable.
9 people found this review helpful
Unitus CCU
February 2, 2022
Hi, Angela! We're sorry to hear you're having issues with the app. Have you also tried making sure the app is updated to the most current version? If the problem persists, please let us know at 503-227-5571. Thank you! -Sam W