Updatrr

Prizma Commerce

About this app

Updatrr helps e-commerce businesses manage all customer conversations from Instagram and WhatsApp in a single, unified inbox — powered by AI.

Never miss a customer message again. All your Instagram DMs and WhatsApp messages land in one place, organized and easy to manage.

AI-POWERED AUTO-REPLIES
Train your AI agent on your products, FAQs, and brand tone. Let it handle routine queries automatically while you focus on closing sales.

SMART CONVERSATION MANAGEMENT
• Label conversations (New Buyer, High Intent, COD Risk, Refund Risk)
• Filter and search across all chats
• Mark conversations read/unread
• Assign conversations to team members

TEAM INBOX
Collaborate with your team, assign conversations, and never duplicate effort.

REAL-TIME NOTIFICATIONS
Get instant push notifications for new messages so you never keep a customer waiting.

Built for e-commerce brands. Turn your DMs into revenue.