UPMC Health Plan

4.0
1.89K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

This mobile app is for UPMC Health Plan insurance members only. Not a UPMC Health Plan member? Learn more about plans, services, and benefits of membership at www.upmchealthplan.com.

The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand. It offers convenient on-the-go access to your health insurance benefits and wellness plans. Whether you need to chat with a Health Care Concierge about a plan benefit related question or forgot your member ID card for your doctor’s visit, this app has you covered.

ACCESS INSURANCE BENEFITS
- View member ID cards for you and your family, and email them to your provider directly from the app.
- Review current coverage and benefits for you and your family.
- Use live chat and secure messaging to connect with a Health Care Concierge.
- Check the status of your recent claims and review your claims details.

FIND CARE IN YOUR NETWORK
- Easily search for in-network providers and hospitals.
- Browse medical, dental, vision, and behavioral health providers and facilities.
- Filter results by proximity, view directions, and tap to call a provider or facility.

WELLNESS CONNECTIONS
- Live chat with a health coach to set lifestyle goals or stay motivated.
- Check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.
Updated on
May 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
1.87K reviews
MJ S
April 18, 2026
I'm having a horrible time with the website this is not a new problem it has been ongoing. either I get a blank screen and not even the option of signing in or I am able to sign in and then get a blank page and occasionally when I do actually get to the website all of the options do not work. there are things that should be links that take me nowhere as in nothing happens and then everything stops working again. I don't have trouble on any other website. so it must be your site that is the probl
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Larry Hershman
March 5, 2026
Can't find UPC scanner. Now it won't let me log in at all; it just keeps looping back to log in page every time I enter user name and password. Update---I called in to the number listed in the app, and after explaining the issues, and three transfers, I got a rep who walked me through how to fix.
3 people found this review helpful
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UPMC Health Plan
March 4, 2026
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at HPOnline@upmc.edu. Thank you.
Danielle Fannin
March 12, 2026
I've never even been able to log in with this app. anytime I try I get the message error:2 the team is investigating. I thought originally it was my old outdated phone but even with my brand new up-to-date phone it doesn't work. I've uninstalled reinstalled updated etc etc but I always get this error: 2
3 people found this review helpful
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UPMC Health Plan
March 31, 2026
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at HPOnline@upmc.edu. Thank you.

What’s new

Thank you for using the UPMC Member App! This update adds quicker access to key features and improves spending account access, along with minor enhancements and bug fixes for better performance.
Content rating
Everyone
Learn more

App support

Phone number
+18888762756
About the developer
UPMC Health Plan, Inc.
upmchpmobile@upmc.edu
600 Grant St FL 24 Pittsburgh, PA 15219-6609 United States
+1 412-304-7733

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