UPMC Health Plan

UPMC Health Plan

About this app

This mobile app is for UPMC Health Plan insurance members only. Not a UPMC Health Plan member? Learn more about plans, services, and benefits of membership at www.upmchealthplan.com.

The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand. It offers convenient on-the-go access to your health insurance benefits and wellness plans. Whether you need to chat with a Health Care Concierge about a plan benefit related question or forgot your member ID card for your doctor’s visit, this app has you covered.

ACCESS INSURANCE BENEFITS
- View member ID cards for you and your family, and email them to your provider directly from the app.
- Review current coverage and benefits for you and your family.
- Use live chat and secure messaging to connect with a Health Care Concierge.
- Check the status of your recent claims and review your claims details.

FIND CARE IN YOUR NETWORK
- Easily search for in-network providers and hospitals.
- Browse medical, dental, vision, and behavioral health providers and facilities.
- Filter results by proximity, view directions, and tap to call a provider or facility.

WELLNESS CONNECTIONS
- Live chat with a health coach to set lifestyle goals or stay motivated.
- Check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.

Ratings and reviews

Previous version of this app would not load. They now appear to have fixed that issue. The new app appears to have plenty of useful features, including recent claims, ID cards, live video visits, ability to look up providers, and more I'm sure. One feature I didn't see was the ability to make an appointment through the app. It does provide phone numbers, so you could always call, but it would be nice to be able to request an appointment in the app. Overall, a good and useful app that I'm sure I'll be using in the future.

Always glitches. Problems all the time. * Now with the new updates to fix the problems people were having... People with older phones can NOT even get the app, because of not being "compatable". Not everyine can aford the newest phone out there. Moving form 2 star to 1 star for the app. The plan is good with the exception of not knowing how rural people out city transportion and mega stores shop and live.

Does not work. The app will not allow me to do anything on it. It buffers constantly. I've Uninstalled it and re installed it, made sure my phone was compatible and still nothing. Just start using UPMC insurance and so far the 2 apps I've downloaded to "make access to health insurance inf easier" has cause nothing but frustration.

What’s new

This update includes an infrastructure upgrade, enhancing system reliability, optimizing load times, and support future scalability.