
B B
Slow, long-winded log-in process - should be seamless and fully in-app rather than linking to a browser. By the time you have another customer you've been auto-logged out; so have to login far too frequently which is frustrating and keeps customers waiting. App itself is ok but can easily pick up the wrong barcode when scanning parcels. Also, the feature of using the torch on your phone when scanning parcels has been removed which is a bit disappointing as it was nice to have the option.

Ahmed Mandour
Keeps loing out automatically, and so slow to log in, i'm completely unsatisfied
2 people found this review helpful

James Polden
Absolutely awful. They discontinued the scanners and forced us to have this app. I don't want customers touching my mobile! What if they drop it or steal it? Also, once you've downloaded the app, you have to phone UPS to activate it, plus you have to give them the serial number of your mobile phone. I don't want them having that. It's disgraceful. There was nothing wrong with the handsets. All these recent low-rated reviews are completely justified.
17 people found this review helpful