
James Halligan
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App constantly logs me out, and when I log back in all my tracking numbers are gone, making the app basically useless. I shouldn't need to reenter my tracking numbers every time I swap to a different app and back. ETA 2-16-26: Now the app just gets stuck on the loading screen. Let it sit for over 20 minutes and still stuck on the loading screen. Absolutely useless.
28 people found this review helpful
Hi there,
Thank you for your response. In order to gather more information about the issues you are having, please contact mobiledev@ups.com

Bobbi S
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I don't know what the developers are doing, but everything they change makes the app worse. Expect notifications, NOPE! Expect to open the app and see things coming to you, NOPE AGAIN! I haven't received a notification from UPS in a long time, like longer than six months. I added a tracking number the other day, the next day it was gone. I added again today but when I went back later to see if my package had moved, gone again! Essentially, the app is useless!
276 people found this review helpful

Nikki Simmons
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Incoming packages show up in the app when not picked up yet (when a tracking number was created), but disappear as soon as they're picked up and have a delivery date set. They still show up on my account online, but they disappear from the app. Why?? Edited to add: looking at recent app reviews, this is an ongoing problem since the most recent app update. Also, I just got a push notification about one of my packages from the app, but the app itself says I have no packages!
141 people found this review helpful