
Zaheer Younis
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The UW App is a convenient tool for managing my account, tracking bills, and handling customer service requests. I appreciate the easy access to information and the quick ability to make payments. However, there are occasional glitches and bugs that can affect the user experience, like slow loading times or issues with certain features not working properly. If these are addressed, the app could be even more seamless. Overall, it’s useful but needs some improvements.
36 people found this review helpful

John Alexander
The app is useless for issues with payments. No transparency, no information you can use with the retailer, nothing. I had two waste my personal time with numerous calls to understand why I couldn't use my card in certain situations or why there was a transaction on my card. It shouldn't be this complicated to get things sorted. I refuse to use this app any further, the savings don't make up for the wasted time and energy.
1 person found this review helpful

Susan Atkinson
The app is so easy to use. Everything all in one place. I can easily access my bills, all my services are there and on the occasions I need to submit readings I can do it easily from the app. I can keep track of what I've spent on my Cashback Card and see my cashback every time I spend. It is easy to top it up too. Love it!
18 people found this review helpful