DASH Bus

Alexandria Transit Company

About this app

DASH Bus is the official mobile ticketing app for DASH! The DASH Bus app lets you purchase and use fares instantly on your phone—anywhere, anytime. No need to fumble for cash or paper tickets anymore. Simplify your travels with DASH by downloading the free app, purchasing your ticket and enjoying the ride.

Why you’ll love DASH Bus

● Frictionless travel - No more cards; no more waiting for funds to be added.
● Get going faster - No need to carry cash, dig out a farecard or worrying about finding a ticketing machine.
● No cash, no problem - Instantly buy and use fares using your debit/credit card, or Paypal account.
● Travel with freedom - Buy a single fare or multiple for your friends and family

HOW IT WORKS:
1. SELECT TICKET TYPE
2. CHOOSE QUANTITY
3. CHECK OUT
4. ACTIVATE YOUR TICKET JUST BEFORE BOARDING AND SHOW YOUR TICKET TO THE OPERATOR OF THE VEHICLE.

Ratings and reviews

While the app is sound in theory. Practice is showing that the application requires access to WiFi to work. If you don't have one available, the application stays on Moovel's start screen and doesn't go anywhere. Further, many of the drivers are confused as to what to do with the app despite a lot of advertising on the city's buses. Overall the app designer should do a much better job at making it work as needed.

We purchased one week worth of tickets for $1 each. When you click on use ticket button it is activated, NOT when they scan it (there are no scanners on the buses) and it is valid for the next 4 hours. Make sure to "use" it just before getting on the bus. When you add your payment info do not use Google's auto-fill function because it freezes the app. Enter the whole CC info using the keyboard. Took 2 trips, so far so good.

Impossible to load a credit card through the app and contacting their link to tech support resulted in a unhelpful email about 3 days later. UPDATE: They fixed the credit card issue...upgrading to 4 stars.

What's new

Performance improvements and bug fixes.