Welcome by Virtual Doorman

16 reviews
Content rating
Everyone
1K+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With Welcome by Virtual Doorman™, users can now get the best their Virtual Doorman system and our Interactive Web Portal™ on their phone. This one-of-a-kind mobile app allows residents to see and speak to building visitors in true facetime fashion with our all-new in app calling technology. Residents can remotely manage their account and perform tasks such as inputting authorization for guests and visitors, scheduling package deliveries, request maintenance and report building related problems quickly and easily.

Overview:

* See and speak to building visitors
* Remotely unlock common doors, elevators and apartment doors
* Add and edit list of authorized guests
* Receive notification of guests and deliveries
* View guest and delivery logs
* Quickly report unwanted or suspicious activity to your Virtual Doorman and building management
* Contact building management
* Contact Virtual Doorman
* Order new building access cards
* Upload photos of authorized guests directly from their mobile device’s camera
* Manage account settings and preferences

Please Note:
Welcome by Virtual Doorman™ is only available for authorized users of the Interactive Web Portal™ who reside in buildings serviced by Virtual Service. Some functions may not yet be available to certain users depending on your building's equipment.
Manage guests, deliveries, and building access — your doorman, always with you.
Updated on
Aug 28, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info, and Photos and videos
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

16 reviews
matthew m
August 10, 2026
seems to be broken for Android phones. at the moment. I can't get the cameras to refresh for about a week and the icon row seems smushed and out of order. whatever update they did seems to have not been tested
Did you find this helpful?
Hanud Nasralla
August 9, 2026
Rarely ever works, cameras consistently are off and I can't even unlock the doors remotely because it doesn't work. Useless app so far smh
Did you find this helpful?
m
October 27, 2023
Poorly built. No additional benefit over the old app. Looks nicer but works worse. It constantly opens to a blank-like start screen with an empty door drop down and a black camera image. Have to kill and restart the app constantly to get the UI into the right state so I can let people into the door.
2 people found this review helpful
Did you find this helpful?

What’s new

Thanks for using Welcome App! This update brings a range of improvements to make your experience smoother and more reliable:

• Refined the user interface for easier, more intuitive navigation.
• Improved overall performance and responsiveness.
• Enhanced stability across the app.
• Various bug fixes and under-the-hood optimizations.

We're always working to make the app better. Keep your app updated for the best experience!
Content rating
Everyone
Learn more

App support

Phone number
+12124006000
About the developer
Future Communications Corporation Of New York
support@virtualservice.net
104 W 40th St Rm 200 New York, NY 10018 United States
+1 212-400-6000

Similar apps