Ken W
I get reliable connections by bluetooth and by internet wifi. I did have a major problem in that the app would allow the floorplan of my motorcoach. Uninstalled the app and reinstalled it multiple times, and cleared the cache multiple times. Still would not let me have the right floorplan. Support and service from Firefly was good, but still could not get the right floorplan. Finally, I decided to power down the phone (android) and reboot it. That did the trick. Works fine now.
RackOnInNC None
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Updated from 3 stars to one. Shortly after last update can't get it to connect or work at all. Won't connect locally, just goes back and forth from not being able to connect remotely because it isn't connected locally. Update 6/26/2023: It's been nearly a month since the app stopped working still no fix. I have sent 3 screen recordings showing what it is doing, and there has been an update but still not working. Please fix?
4 people found this review helpful
Firefly Integrations
February 20, 2023
Thank you so much for your feedback! We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further!
Mark Latch
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>>> UpDate 27May2021: After a phone call from FireFly Int. Tech Support, I agreed to see if the new module/app would work predicated upon me being told that a problem with a server had been rectified. This fine morning, we attempted to connect locally (bluetooth) through the Vegatouch Eclipse app and son-of-a-gun.... it worked... perfectly! I then connected the module to our RV only dedicated Samsung cell phone hot spot. I then walked away from our 5th wheel a few hundred yards to see if the remote connection worked through the Vegatouch Eclipse app on my Samsung Note 10+ and... it also worked! So, all is now good with the RV World. And, as I said I would, I have changed my rating to 5 stars and would give this the same excellent/recommendation that we had given for the Vegatouch Mira module/application.<<< A12 through itComplete frustration. Previous module/application worked. Eclipse version does not and no informationis provided to indicate what is wrong and what is being done to rectify the not working hardware and/or application.
3 people found this review helpful