John Black
Uninstall app & download new... I had frustrating problems with this app in Nov. 2021. I was never able to retrieve my Hamilton tickets with it. (I had too access my account through Google Chrome and then save the tickets.) When I tried to access my tickets, the app would post an error message "session expired,..." No way to sign-in. I reported the problem. No solution was provided. Now, in Dec. 2021, I deleted the app, reinstalled, and finally able to sign-in to my account.
9 people found this review helpful
Dave White
Just a word to say that if you are going to force us to use an app for our season tickets, you might want to make it a functional app. The current one is almost useless, as it signs out the user far too quickly, locks up constantly when trying to access my tickets, and ludicrously difficult to sign in to. A properly designed app has an OBVIOUS link on the home page to sign into my account, but your app requires a scavenger hunt to find a way to sign in.
26 people found this review helpful
Louis M
This app is terrible. You can't get to your tickets. It's not the Ticketmaster interface either because the same Ticketmaster interface works for my Mavs tickets just fine. It just says session expired and please sign in again, but then locks up so you can't do anything. Have tried clearing cache, restarting phone and everything else. Truly terrible.
6 people found this review helpful