The credential ID provided through the app is not recognised. Every time I try to register the credential with my work system, in order to work from home, it says the codes are invalid. I have used this app before and it worked brilliantly, however since reinstalling I have noticed the credential ID prefix has changed to SYMC instead of VSST and I wonder if that may be why.
It worked for a few month but then it got a 3007 error. I was told to try power down. That didn't work. It seems I have to reinstall and I guess re-register with all the companies I use it with. What a pain! That means I don't have online access to those account. It seems several other people have similar problems.
Absolutely does not work...wont register. SYMC has degraded Touchdown and now the VIP Access token is going downhill (after acquiring it from Verisign). This app worked perfectly for years, but now needs a lot of work to make it worthwhile again.
As I see it is a good 2fa app but I miss the option to save the verisign credential and the saved passkey to the cloud (Google Drive, Dropbox, OneDrive) for private users... Or to the network of the company in the case of enterprise users... With the backup option if you reinstall the app in the case of any error with the app or upgrade my phone to a better one... Simply restore the sites I use the app with... The other one is a Pin or pattern or fingerprint layer to start the app...
This app will consistently fail with an error code 4002. Forcing a reinstall and registration with all services for a new code. Unacceptable for a two factor app, forcing a choice between security and being locked out of logins you want the extra protection against.
Mostly issues with the credentials being updated and still be usable, even on their own site. Same issues as the other reviews listed so far. Plus it is incredibly becoming more and more difficult to get a phone number for customer service. Using chat lines is not as secure nor helpful when customer service is needed. Just as texting is secondary to calling and calling is secondary to face to face. Too much gets lost trying to text and it's compromising the security factors.
This update has the following updates:
• Security enhancements and bug fixes.
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