VIP Access

18.1K reviews
Content rating
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About this app

Symantec VIP Access helps protect your online accounts and transactions by using a strong authentication process when you sign in to your VIP-enabled accounts.

• Strong authentication: Provides strong, two-factor authentication when logging into your VIP-enabled accounts.
• QR/App Code: Scan a QR Code to generate site-specific security codes for strong two-factor authentication to your favorite websites.

Use VIP Access at participating organizations such as eBay, PayPal, E*TRADE, Facebook, Google, or any one of the hundreds of sites within the VIP Network:

Strong Authentication

VIP Access adds strong authentication to your normal login in one of the following ways:
• Dynamically generate a one-time use security code on your mobile device. Use that code along with your username and password.
• Receive a push notification on your mobile device that you approve as authentication. If your organization requires you to define an additional device authentication mechanism to meet the security requirements, you are prompted for the additional local authentication such as PIN, pattern, password, or fingerprint.
• Enter a challenge number on your mobile device that you receive during authentication. The challenge number proves that you are physical present during authentication.
• Use fingerprint or your security code in a push notification to authenticate yourself on your mobile device.

Note: Fingerprint authentication requires that your mobile device is fingerprint capable and that you have registered a fingerprint on the device.

The strong authentication method you use depends on the method implemented by your participating organization.

You can generate a security code even if you do not have a network or mobile connection.

QR/App Codes

Scan a QR Code at participating organizations such as Google, Facebook, Amazon, and more to generate a security code every 30 seconds to securely sign in. Enter this security code along with your password to add strong authentication to your favorite websites.

Be sure to read the VIP End User Agreement after downloading VIP Access:
Updated on
Apr 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

17.3K reviews
November 8, 2022
On first launch, the app displays an error stating that there was a problem registering the app, which I can't get past. The error message offers an email address to message for help. I did so, and included plenty of detail on my configuration. After a week, there has been no response -- not even an auto-reply stating that they received my inquiry. Wasting the user's time by asking them to email nonexistent support just adds insult to injury.
168 people found this review helpful
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Aaron Doubek-Kraft
February 27, 2023
The core functionality of this app is generally well designed and laid out. However I discovered a fairly significant weakness upon getting a new phone: there's no way to transfer the paired apps to a new device or share them across devices. So it was inconvenient to set this up again on the new phone, but it could also mean losing access to your accounts if the device stopped working. Given there are other 2FA code options that do provide this functionality, I can't recommend VIP.
181 people found this review helpful
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Michael Buxbaum
January 16, 2023
Tried repeatedl but would not work with my account. kept giving an invalid message. Perhaps I'm doing something wrong, but does not seem like it... very straight forward, I load the app, and enter the codes on my financial intuition website. I enter in the time allotted but can't make it work. Perhaps not all the bugs are worked out. Would lover for it to work. Tried uninstalling and repeating but no go. Sorry.
124 people found this review helpful
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What's new

This update has the following new features:
• Adds a Number Challenge to ensure that you are physically present when authenticating. If required by the participating site, you are prompted to enter the number displayed during authentication into your mobile device.