Ananthu Unni
Very bad customer service, I have purchased coins yesterday and until now it's not been credited to my account. Reported this issue to the customer support which took almost 4 hours to reply and asked me to share the order details it's been almost 12 hours that I have send the order number to them and still no reply. Very very disappointed with the customer service
69 people found this review helpful
Hey there! We're very sorry that your previous attempt to resolve this issue were not successful. We sincerely apologise for that. Please contact us again on customer.service@livuchat.com and we'll do our best to resolve the payment issue to your satisfaction.
Jeff
it's bit costly to spend on virtual gold coins to video chat, it seems real from video chat of seeing the person. Of course, most of chats seems prerecorded, since it's simulation, the world is anyways. I think maybe 1 out of hundreds or thousands could be genuine interest and you may genuinely like each other, though chances of meeting up in real life may be slim to none. Though, good side of these apps could be good way to learn new languages, some people on reviews managed to find a spouse.
146 people found this review helpful
LIVU Team
February 20, 2024
Hey Jeff, sorry to hear that you thought this was fake. Please note that all our users are real humans and we make a point of facilitating meaningful connections. Feel free to check out support.livu.me where you also get the option to talk to us if you wish.
Robertson
Excellent customer support! I was unable to login to my account because I no longer had access to the registered number I used to sign up but the customer support provided me an alternative to login when I contacted them...and I login back to my account successfully. A big thanks to the LivU team!
166 people found this review helpful