Digital Invea

Viditure.inc

About this app

Digital Invea is a one stop medium for all your Ethiopian passport, origin ID and Lasse Passer related services for Ethiopian diaspora. this Application allows the users to apply for new and renewal of their passport, Origin ID and Lesser Passer.
Digital Invea provides a secure way to provide necessary details, upload the appropriate documents, conduct the payment, and apply for new and renewal services(of Passport and Origin ID) with few clicks that takes 5 to 10 minutes. All applications will be processed within a secured administrative panel at INVIA centralized office. This reform will convert the manual and time consuming documentation processing into a robust online process via digital technology.

Ratings and reviews

It is not possible to register with the app. Simply switch from mobile App to the mobile message, get the confirmation code and then enter the code in the App is not possible. Switch back and forth and the code has been constantly changed in the meantime. A bug?? It should be resolved. I don't think the app is ready to use yet. Anyway, it's a good sart and needs to be worked on.

The app is fully functional, but the process for required documents is outdated (for example, the yellow card process no longer requires fingerprint uploads). The weakest aspect is the customer support, which is not integrated into the app. Instead, you must either send an email to their support address or contact them via WhatsApp, where their response time is often slow.

Excellent service and very user-friendly! The app only needs a few minor improvements — such as adding a "Sign Out" button after completing the application, and listing the required documents upfront to help users prepare. Also, the calendar field for entering the date of birth is not user-friendly — it's difficult to scroll back to the correct year. It would be great to improve that feature for easier input. Otherwise, I was genuinely impressed by the service. I applied for a passport renewal