Digital Invea

Viditure.inc

About this app

Digital Invea is a one stop medium for all your Ethiopian passport, origin ID and Lasse Passer related services for Ethiopian diaspora. this Application allows the users to apply for new and renewal of their passport, Origin ID and Lesser Passer.
Digital Invea provides a secure way to provide necessary details, upload the appropriate documents, conduct the payment, and apply for new and renewal services(of Passport and Origin ID) with few clicks that takes 5 to 10 minutes. All applications will be processed within a secured administrative panel at INVIA centralized office. This reform will convert the manual and time consuming documentation processing into a robust online process via digital technology.

Ratings and reviews

The app is great however the service is unreliable. I expected to get my passport within two weeks of applying and was even okay with paying the higher amount. On my first application I had to call them several times til they told me my application was denied because the price for a 64 page passport on the app was not up-to-date (not my fault). My second application is pending and it has been more than a month.

I'm very impressed by the app and process. my new Yellow card was printed and shipped in less than a week. kudos for the team. I'm so proud off you. ከልብ ከልብ ይህ የሚደነቅ ቀልጣፋ አገልግሎት ስላገኝን እጅጉን እናመሰግናለን 🙏

The app is fully functional, but the process for required documents is outdated (for example, the yellow card process no longer requires fingerprint uploads). The weakest aspect is the customer support, which is not integrated into the app. Instead, you must either send an email to their support address or contact them via WhatsApp, where their response time is often slow.

What’s new

Bug fixes and improvements