ViCare

In-app purchases
4.2
32.3K reviews
500K+
Downloads
Content rating
Everyone
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About this app

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover. Functions available in ViCare are depending on functions available on boiler itself and country!


Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

____________

Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.
Updated on
Sep 14, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted
4.2
32.3K reviews
Dani Wolf
September 12, 2022
A return to higher score after the time picker bug has been fixed. Overall a good app with lots of info about the boiler. Would prefer if the outside temperature measure was clearly displayed alongside the indoors one (not sure if it's that or general weather data that is shown on home page, it's unclear). More troubleshooting & error diagnostic info would be helpful. Sep 2022: Noticed a bug, app won't let you change between DHW Eco & Comfort mode, but this has now been fixed, thanks.
6 people found this review helpful
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Viessmann
September 6, 2022
We apologize for the inconvenience, Dani Wolf. Can you please send us an email to customer-care+DaniWolf0609@viessmann.com? Please include a short description, preferably with photos or screenshots, as well as the serial number of communication module. #WeCare
Riad Gozim
September 30, 2022
I don't know why, but the ViCare app when used with a ViCare Indoor Temperature Sensor on a Viessmann 100W System Boiler has limited functionality. There is no option to set multiple times for hot water and no option to edit the heating curve. Using the ViGuide commission app presents all of those options, but ViCare does not! What is going on Viessmann, has this combination even been tested?
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Viessmann
October 1, 2022
We would like to take a closer look, analyze it and find a solution for you! Please send us an e-mail with a short description or photos / screenshots and the serial number of the communication module to customer-care+RiadGozim0110@viessmann.com We apologize for any inconvenience, Riad! #WeCare
Stu Blundell
September 16, 2022
Decent enough to control generally, I just can't figure out how to connect the wireless thermostat even though the instructions point you toward this app. Changed to 5 stars because, quite frankly, their support to my original query was excellent. Responded within hours.
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Viessmann
September 13, 2022
Hello again Stu Bundell, from now everything looks fine from our side! Please update your reviews. #WeCare

What's new

- NEW ViCare CO2 sensor for measuring air quality in rooms.
- Optimized: Warning when hygiene function has not been completed successfully
- Bug fixes and performance improvements