A Google user
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Just installed the vitoconnect 100. Crazy setup for sure. Setup and app setup needs work to simplify. I have a good understanding of networking, so that made it a bit easier. The App , well useless i think. Very limited information. Lacks email, text, or push notifications for boiler errors etc.. Honesty i am scratching my head in disbelief. Since installed my vitocrossal 300 CUA, and programmed it , i know Viessman had a smart engineers. They need to talk to each other.
3 people found this review helpful
Viessmann Climate Solutions SE
September 26, 2019
Hello Mike, since your last feedback we have done some updates of ViCare and done a lot regarding functions and data. The stability has also been optimized - we assume that the control of your Viessmann heating system now works perfectly?! We are looking forward to your feedback! #WeCare
Mark Wort
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The control and info you can get from your boiler via the app is very good. However, you can only install the thermostat control via the installer level app, not customer level. That means you need your Viessman installer to set it up. That needs to be changed! TBH, you will probably never touch the thermostat control one the app is running. Setting up with the boiler was OK, but there were a few chopping and changing between screens to set up the WiFi but nothing difficult.
Michał Kobyłecki
I have vitocal 222-S. Today I realised that in the app I CAN'T set different phases for DHW for a day. The same option is possible on pump directly but what's even more funny (or pathetic?) the changes later are not reflected in the app... Ideally, it should be also possible to set a different mode (comfort / eco) per phase but it's not possible to select mode per phase...
Viessmann Climate Solutions SE
March 10, 2024
We apologize for the inconvenience, Michał Kobyłecki. Can you please send us an email to customer-care+MichałKobylecki@viessmann.com? Please include a short description, preferably with photos or screenshots, as well as the serial number of communication module. #WeCare