ViGuide

Viessmann IT Service GmbH

About this app

ViGuide - the best way to commission a Viessmann boiler

• Please note this app is intended only for trained professionals. If you are not certified to install and commission a Viessmann product, please call your local installer or contact us to help you find a Viessmann partner in your area. •

It’s time for a new start

We have completely streamlined boiler commissioning and moved the process to a user-friendly mobile app.

In a couple of simple steps, ViGuide will safely guide you through the process of commissioning a Viessmann boiler.

Even you are new to the Viessmann boiler model, the simplified app allows you to carry out the steps with ease, as efficiently as possible and in less time.

The app will guide you step-by-step through the commissioning process and thus ensures that all necessary commissioning steps are carried out completely and in the correct order.

Ratings and reviews

Works great! I Initially had an issue connecting with the QR code, but then I switched to manual connect by entering the password generated by the boiler control and it was smooth sailing. Much easier to program the boiler with this app than via HMI - especially if the unit is in a tight space. Bravo Viessmann! Best app ever for programming boilers.

I'm really quite disappointed, this is over complicated, badly thought out and very difficult to use. After 3 hours, 5 calls to technical eventually we had to set it up remotely using the technical guys own login and then transfer it over. If this come from the factory already bound to the boiler that would be a step in the right direction.

Update: They helped me and they were kind but the process was a bit complicated and had to retry a few times due to errors and it took a bit too long for the devs to reply. Update: I have sent an email as requested and I still did not get an answer. Winter is coming and I will not be prepared I cannot install my vi climate sensor because the app keeps throwing this internet error on me. i have a very fast and stable internet connection!

What’s new

* Energy management: Extension of §14a with adjustments to the power limitation of all participants during commissioning
* Setting the correct gas type at the end of a spare part exchange of the BCU
* Note on switching off the burner in the event of a parameter update for gas devices