Vitrak - Logistics & Delivery

Vitrak Logistics

About this app

Vitrak is Singapore's on-demand delivery and logistics app — book a rider, car, van or lorry in minutes and get your parcel, document or bulky item moving across the island, same day.

Whether you need a quick courier for documents, a car for a small parcel, or a 14ft lorry for an office move, Vitrak matches you with a nearby verified driver and gives you a firm, upfront price before you book — no last-minute surprises, no hidden surge fees.

WHY PEOPLE IN SINGAPORE USE VITRAK

- Instant booking: Get matched with a nearby driver in seconds, islandwide including the CBD, East Coast, Jurong, Woodlands and Tampines areas.
- Upfront, transparent pricing: See your fare before you confirm — calculated from distance, vehicle type and any add-on services, and never changed after booking.
- 8 vehicle types: Courier rider, car, MPV, 1.7m van, 2.4m van, and 10ft / 14ft / 24ft lorries — for parcels, boxes, furniture, pallets, appliances and full office relocations.
- Real-time tracking: Watch your driver's live location and estimated time of arrival from pickup to drop-off.
- Multiple stops: Add several pickup and drop-off points in a single booking — ideal for errands, stock distribution, or multi-location deliveries.
- Flexible payment: Pay by card, PayNow, or your Vitrak in-app wallet.
- Add-on services: Request tailgate lorries for heavy loading, extra manpower for moving, or waiting time when needed.
- Verified drivers: Every driver on Vitrak is identity- and licence-verified before they're allowed to accept orders.

HOW IT WORKS

1. Enter your pickup and drop-off addresses.
2. Choose a vehicle type based on what you're sending.
3. Review your upfront price and confirm your booking.
4. Track your driver in real time until delivery is complete.
5. Get proof of delivery with a photo and digital signature.

POPULAR USES

- Same-day parcel and document delivery for personal or urgent needs.
- E-commerce order fulfilment for online sellers who need reliable last-mile delivery.
- Furniture and appliance delivery when you buy something too big to carry yourself.
- House and office moves, from a single box to a full lorry load.
- Business-to-business stock transfers between outlets, warehouses or pop-up locations.
- Bulk or scheduled deliveries for retailers, F&B businesses and small enterprises.
- Last-minute gift or flower delivery when you need something to arrive the same day.

BUILT FOR SINGAPORE

Vitrak is designed around how Singapore actually moves — HDB loading bays, CBD vehicle restrictions, ERP zones, and realistic last-mile timing — so your booking experience reflects local road realities, not a generic template built for another market.

SAFETY AND TRUST

Every driver goes through identity and licence verification before onboarding. All deliveries are trackable in real time, and every completed order comes with photographic proof of delivery, so you always know your item arrived safely.

FOR BUSINESSES

If you run an online store, retail outlet, or small business that regularly needs delivery, Vitrak gives you an on-demand fleet without the overhead of owning vehicles yourself — book as you need, scale up during busy periods, pay only for what you use. No contracts, no minimum volume.

WHY CHOOSE AN APP OVER A TRADITIONAL COURIER CALL?

Phone-based courier bookings often mean vague time windows and no visibility once your item leaves your hands. Vitrak replaces that with instant booking, upfront pricing, and live tracking so you always know where your delivery is.

SUPPORT WHEN YOU NEED IT

Our in-app support team is on hand to help with order issues, delivery disputes, or account questions, so you're never left without help if something doesn't go as planned.

Whether it's a same-day parcel, an e-commerce fulfilment run, a house move, or an urgent document courier, Vitrak gets it there — booked from your phone, tracked in real time, delivered on time.

Download Vitrak and book your first delivery today.