
Jason Teo
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I only used this app to watch running man. just some suggestions: - The feature to download an episode is good, but will be better if the pause timing can be saved. The show can then continue where it is left off when opened again. - feature to delete expired/finished show automatically. edit-they remove the 1 free download for free members, and for the ads they keep playing the same one also :/
90 people found this review helpful
PCCW OTT (Hong Kong) Limited
May 1, 2025
Hi,
We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!

Cindy
I’ve been using Viu premium for a month now, and there are some minor problems; It’s hard to pause the movie you’re currently watching. The subtitles are too fast. I’m not sure if it’s just my device, but whenever I press the fast-forward or rewind button, the audio volume gets lower. On the other hand, I’ve enjoyed watching on Viu because of its good-quality movies. It’s just sad that the series and movie selection is limited. I hope they upload more new and good series in the future.
1 person found this review helpful

Coleen Aranas
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i haven't visited the app for a while since my subscription expired. Now, I'm trying to log in again cause I bought subscription via gcash and I cannot redeem the code. This is so frustrating! Before, the redeem code option can be seen easily, but now I don't where to put that code.
1 person found this review helpful
PCCW OTT (Hong Kong) Limited
January 23, 2026
I'm sorry to learn about your current experience. Please feel free to contact us at enquiry.ph@viu.com or through our social media channels. Kindly provide us with detailed information so we can thoroughly investigate your situation. Thank you for reaching out.