Shell Card GO

Viva Energy Australia

About this app

Shell Card GO. The easy way to manage your business fuel needs is now even more convenient with ability to pay for fuel from the comfort of your vehicle. No more searching in the glove box or wallet for your physical card.
Benefits and features of the Shell Card GO app add up:
• Get back on the road quicker with contactless payment - no lining up at the checkout
• Ability to load multiple Shell Cards if switching between vehicles
• Station locator tool gives directions to the nearest Shell station along with highlighting services available and operating hours.
• In-app transaction history allows for quick referencing
• Sales dockets are emailed for additional fleet management

Using the app for contactless payment is easy but with instruction that differ between Shell Coles Express and Non-Shell Coles Express.
Shell Coles Express Service Stations
- Refuel as normal, leaving your mobile phone in your vehicle, return to your vehicle and open the app homepage.
- Ensure the correct Shell Coles Express is selected and it accepts mobile payment.
- Tap on “Pay at Pump”.
- Follow the prompts: Select the pump number and confirm the transaction. Select which Shell Card is to be used (if more than one). If required, enter the Odometer/Order Number.
- Wait for the app to finalise the transaction.
- Close the app and drive away.
Non-Shell Coles Express Service Stations
- Remain in your vehicle to open the app.
- Ensure the correct service station is selected and it accepts mobile payment.
- Tap on “Pay at Pump”.
- Follow the prompts: Select the pump number and fuel type. Select which Shell Card is to be used (if more than one). If required, enter the Odometer/Order Number.
- Refuel as normal, leaving the mobile phone in your vehicle. Return to the vehicle and wait for the app to finalise the
transaction.
- Close the app and drive away.

Ratings and reviews

Edit: just got off the phone with them and you need to go into your viva energy portal (you need an account with viva energy themselves first, you can't just register in app and go) and authorise your email address digital card usage on your fuel card under Manage Cards by pressing Invite and then you need to follow the instructions sent by email. Hopefully they update it soon as I relayed the fact that no info is on the app. Will update to 5 stars when the info is added.

Unfortunately this app does not work at all. As Ampol has a great app that I use always which is incredibly convenient for motor cycle riders, I thought to try apps for other service stations. I registered and set up my account but this app will NOT load when selecting "Login". Have tried many times, restating phone etc .... No luck. I won't be buying fuel at shell without being able to use the app. I hope this app is updated and fixed.

Signed up, added my debit card, added my Flybuys, all in a breeze. Only gave it 4 stars because it does feel a bit clunky and unpolished, obviously not for your "average" user given the other reviews not sure what could be done to improve the experience. I'm hoping that linking of this app with Flybuys also makes use of 4c/L Coles docket discounts are automatically applied, we shall see!! Also unclear why there appears to be two different apps for the same use yet with differing features & UX.

What's new

Are you a Fleet Manager? Now you can view your Shell Card Account details from your Shell Card GO app. You can also see your available spend, cancel or update your Cards, and add or remove drivers. Try It!