
Risty Marie Nuñez
Is the app currently experiencing an issue? I subscribed through the Play Store because the app wouldn’t allow me to subscribe directly, it just kept loading. However, I still can’t watch anything, and the app shows that I don’t have an active plan, even though my subscription is confirmed in the Play Store.
VIVAMAX, INC.
January 19, 2026
Hi Risty! We’re very sorry for the inconvenience you’ve experienced. Please message us on our Official Viva One Facebook Page at https://www.facebook.com/vivaoneph , and we’ll assist you as quickly as possible. Thank you for giving us the chance to make things right!

Tanishka chandani 5B Roll no 40
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this app is really really good but idk why are now they showing me it's not available in your country, like what, i just watched it yesterday and now they are saying that it is not available! and one more think, they haven't put english subtitles in the next episode, like what! in the previous episode there were english subtitles but now, there are not!
4 people found this review helpful
VIVAMAX, INC.
December 5, 2025
Hi Tanishka! We apologize for the inconvenience. For further help, please message us on our Official Viva One Facebook Page at https://www.facebook.com/vivaoneph, and we’ll assist you right away.

Eden Calizar
The series are really good, but the app needs a lot of improvement. The audio keeps going out of sync, the download limit is restricted to only two episodes even for subscribers, and there’s no “Recently Watched” section, making it hard to continue what I started. Great content, but the app’s features and performance are disappointing. I hope they fix these issues soon.
68 people found this review helpful
VIVAMAX, INC.
November 25, 2025
Dear Eden, we appreciate your time in giving us your insights/suggestions. We will look into this. Our goal is to provide the best entertainment for you and your family to enjoy. Thank you very much!