
Risty Marie Nuñez
Is the app currently experiencing an issue? I subscribed through the Play Store because the app wouldn’t allow me to subscribe directly, it just kept loading. However, I still can’t watch anything, and the app shows that I don’t have an active plan, even though my subscription is confirmed in the Play Store.
4 people found this review helpful
VIVAMAX, INC.
January 19, 2026
Hi Risty! We’re very sorry for the inconvenience you’ve experienced. Please message us on our Official Viva One Facebook Page at https://www.facebook.com/vivaoneph , and we’ll assist you as quickly as possible. Thank you for giving us the chance to make things right!

Tanishka chandani 5B Roll no 40
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this app is really really good but idk why are now they showing me it's not available in your country, like what, i just watched it yesterday and now they are saying that it is not available! and one more think, they haven't put english subtitles in the next episode, like what! in the previous episode there were english subtitles but now, there are not!
5 people found this review helpful
VIVAMAX, INC.
December 5, 2025
Hi Tanishka! We apologize for the inconvenience. For further help, please message us on our Official Viva One Facebook Page at https://www.facebook.com/vivaoneph, and we’ll assist you right away.

Ninya Adiong
The audio and video did not match.. Sometimes the audio is even doubled. My connection is good but it keeps on lagging. What is this? This is probably the worst app I have ever installed in watching series. Please resolve it. We, viewers can't concentrate watching the series we want because the doubled audio is so distracting. How is this happening? I read some of the reviews, they also experienced the same thing as I am experiencing.
438 people found this review helpful
VIVAMAX, INC.
September 8, 2025
Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly message and visit us at our Official Viva One Facebook Page - https://www.facebook.com/vivaoneph We will help you at the earliest.