A Google user
How did issues from 2013 return 7 years later in 2020? The app is required at my job, but because it won't work on Google Play, it put me at a disadvantage when compared to my peers. They can check things out at any point on their phone on our campus, while I can only do so at a full blown desktop, because they can't get it together. What irritates me further is that at one point it DID work, and flawlessly. I've been set back for MONTHS now :/
9 people found this review helpful
I have to constantly uninstall And reinstall it. When I open it, it flashes and closes. Then I have to uninstall it, and reinstall it, it works once or twice, then I have to start all over again. People have been complaining about this same problem for a long time! We have to use this for work, we don't choose to use this app. Fix the damn thing!
8 people found this review helpful
Heads up for anyone using the app. If you do not log out every single time you finish using it, it will crash, forcing you to uninstall and reinstall. Hopefully MRI will get around to fixing it one day.
2 people found this review helpful
February 9, 2022
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at firstname.lastname@example.org or (866) 301-6420, with details and steps to reproduce the error. Thank you.