TELUS Health One

5K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Users Interact
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About this app

• TELUS Health One makes care more accessible, bringing together mental, physical and financial wellbeing and allowing you to receive the support you need when, where, and how you prefer.

• Available on this app, TELUS Health EAP gives you access to 24/7 support for mental health care and for other areas of your personal and professional life, including legal and financial assistance, child and elder care, career services, nutrition services, and more.

• Access a large and diverse network of counselors for mental health appointments virtually, by phone, and in person.

• Leverage a searchable online library of wellbeing content and clinically verified resources.

• Exclusively with TELUS Total Mental Health, receive care plans that suit your unique needs, choose your counselor and get additional guidance from care navigators.

• Feel guided with TELUS Health One. Take a pro-active approach to your wellbeing with fitness challenges. Track your daily steps and exercise sessions with Health Connect to reach your goals and team up with your colleagues to participate in group step challenges.
Physical and mental health care for employees. Previously Lifeworks.
Updated on
Oct 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Financial info, App activity, and App info and performance
  • This app may collect these data types
    Personal info, Financial info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

4.94K reviews
Dinah Teua
October 7, 2026
Awesome service that can be a helpful tool to all who use it. Fast and easy appointment booking. A pretty good app with some interesting articles. A good variety of services (counseling, budgeting) that cater to many peoples needs. I would say that Telus is a well rounded tool for the people ❤️
1 person found this review helpful
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Issac Yechezkel
September 22, 2026
Extremely confusing, extremely misguiding, there's no option available. If you even ask help, they don't even tell you how to access virtual doctors or get any virtual doctors. Note
1 person found this review helpful
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TELUS Health One
September 25, 2026
Hi Issac, do you mind reaching out via one.telushealth.com/help and we can help you get you to the TELUS Health Virtual Care team and app.
Taras Maslov
May 26, 2025
Honesty, useless. The app contains the most basic information and a selection of random articles that offer no practical help, especially for the chronic struggles. I would not recommend it even as the first step, I think it could do more harm than good for a person with no therapy experience. The hotline numbers could have easily been a leaflet.
17 people found this review helpful
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TELUS Health One
June 6, 2025
Hello, thank you for the feedback about our articles and how they are suggested to you. We do push to have your EAP number as visible as possible, but I will feed this back to the team that manages leaflet's

What’s new

Thanks for using TELUS Health One.

This release we've been busy squashing bugs and improving the app.