TELUS Health One

4.4
4.6K reviews
500K+
Downloads
Content rating
Everyone
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About this app

• TELUS Health One makes care more accessible, bringing together mental, physical and financial wellbeing and allowing you to receive the support you need when, where, and how you prefer.

• Available on this app, TELUS Health EAP gives you access to 24/7 support for mental health care and for other areas of your personal and professional life, including legal and financial assistance, child and elder care, career services, nutrition services, and more.

• Access a large and diverse network of counselors for mental health appointments virtually, by phone, and in person.

• Leverage a searchable online library of wellbeing content and clinically verified resources.

• Exclusively with TELUS Total Mental Health, receive care plans that suit your unique needs, choose your counselor and get additional guidance from care navigators.

• Feel guided with TELUS Health One. Take a pro-active approach to your wellbeing with fitness challenges. Track your daily steps and exercise sessions with Health Connect to reach your goals and team up with your colleagues to participate in group step challenges.
Updated on
Feb 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity, and App info and performance
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
4.54K reviews
Taras Maslov
May 26, 2025
Honesty, useless. The app contains the most basic information and a selection of random articles that offer no practical help, especially for the chronic struggles. I would not recommend it even as the first step, I think it could do more harm than good for a person with no therapy experience. The hotline numbers could have easily been a leaflet.
13 people found this review helpful
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TELUS Health One
June 6, 2025
Hello, thank you for the feedback about our articles and how they are suggested to you. We do push to have your EAP number as visible as possible, but I will feed this back to the team that manages leaflet's
Emily MacIntyre
October 1, 2025
I couldn't find the app on the phone for almost a week. the app states it's called Telus health one... but when you look in the phone. it's just labelled as "one". please be consistent with the naming of the app
5 people found this review helpful
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TELUS Health One
October 2, 2025
Hi Emily, Thank you for the feedback, we will pass this on to our development team to see if any changes can be made to the name of the app.
A Google user
October 23, 2019
The app loads very slow, the well-being programmes aren't programmes, they're just a set of 'how do you feel' questions followed by 'rate this programme' questions, and you are only able to choose three categories you are interested in for which the 'snack-size' articles don't relate to at all. What I was expecting from this app isn't what is delivered at all.
38 people found this review helpful
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What’s new

Thanks for using TELUS Health One.

This release we've been busy squashing bugs and improving the app.