My Passport Wireless

Western Digital Technologies, Inc.

About this app

As of September 15th, 2022, support for My Passport Wireless will be limited to critical security updates. To learn more, see the description of "Limited Updates" on our Product Support Lifecycle page.

Support for your My Cloud device has changed, and some devices are no longer supported with this app. We’ve developed a new OS to keep up with evolving security standards. Compatible devices must be Upgraded to My Cloud OS 5 by January 15, 2022. Incompatible devices will lose support on April 15, 2022, and need to use local access to manage your content. For more details, please visit https://www.westerndigital.com/mycloudupdates.

Functionalities with the My Passport Wireless products remain unchanged. You can continue to wirelessly access, organize and stream content from your phone or tablet using the My Passport Wireless app.

Note: The My Passport Wireless app requires a My Passport Wireless device to work (sold separately).


My Cloud Home users please download the My Cloud Home app.


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Ratings and reviews

The app wants you to agree to a new privacy statement. I'm sure for the new California law. That's ok but, there is no "agree" button to push to get past the new agreement. If this happens to you go into settings, apps, my cloud, storage, & delete all data. You will have to set the app back up again but the agree button will appear. Some kind of bug in that it doesn't work if the app is already set up. I'm on Android 8.0.0.

I have used this app for a long time to access files on my WD NAS drives, remotely and at home. My only problem with it today is that when a filelist is displayed, one cannot see full filenames (when the filename is not short). In order to see the full file name one must select details. It makes it difficult to select a file when there are several with similar names. The app should scroll the name or allow the filelist to be viewed in landscape mode, which would help.

Works great for me, unlike the most unreliable Lorex Cloud app. Stay away from Lorex. Their app is extremely unreliable. If you are traveling away from the system, and you can't connect, too bad, you're out of luck, because you need to be with the system to have tech help you troubleshoot the problem. If I was with the system, I wouldn't need to use their app. The MY CLOUD app ALWAYS CONNECTS AND WORKS GREAT.

What's new

Minor bug fixes