
Nicholas Ross
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UI is horrible. For 2026, there's no download progression bar, it can't play Apple videos (really?) the share feature is horrible (why can't I share to apps if it's my cloud, on my Wi-Fi, on my phone) and it only lets you send a viewable link. Not to mention the search feature is awful (no parameters to search by, and they discontinued Google uploads. Now what used to be easy is even more difficult. Do better WD, y'all raised the prices on all your stuff and your software is stuck in the 2000s.
6 people found this review helpful

Bonny D
The app is great. I wish I could set up on my computer with this program without going through the browser every time. signing in twice. The app for the phone works great most of the time. There are delays on it loading photos fully. If I tap a blank picture it will bring it up...but would be great if it loaded so I could see it on the main screen. Overall pretty convenient. I love the import feature when I need something quickly.

PJester 7
The point of a drive like this is to 1. Automatically back up files, which it does not do most of the time 2. Allow user access to files throughout multiple devices, which is extremely limited Improvements I would like to see 1. Flawless interaction with all file types. If I make changes to a file, it should save automatically. 2. Allow photos to be printed directly from the app 3. Should act more like a hard drive, less like software, especially when accessing from a laptop.
14 people found this review helpful
Western Digital Technologies, Inc.
March 8, 2024
Hi, we are sorry for the inconvenience and thank you for your feedback! We deeply respect your advice, and we will try to combine your suggestions with our improvements to provide better products & services. We also recommend you to please open a ticket at (https://support-en.wd.com/app/askweb) and explain the backup related issue in detail.