16.7K reviews
Content rating
Everyone
1M+
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About this app

My Cloud Home app

Store it all in one place. Access and share it from anywhere.

The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection.

Access your content on-the-go from anywhere in the world
Automatically save the photos and videos from your phone
Quickly search through your content by name or location.
Play almost any video anywhere
Share your memories effortlessly with your friends and family

Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately).

For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy
Store it all in one place. Access and share it from anywhere.
Updated on
Jul 2, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    App activity, App info and performance, and Device or other IDs
  • This app may collect these data types
    Personal info, App activity and 2 others
  • Data isn’t encrypted
  • You can request that data be deleted

Ratings and reviews

15.8K reviews
Nicholas Ross
February 17, 2026
UI is horrible. For 2026, there's no download progression bar, it can't play Apple videos (really?) the share feature is horrible (why can't I share to apps if it's my cloud, on my Wi-Fi, on my phone) and it only lets you send a viewable link. Not to mention the search feature is awful (no parameters to search by, and they discontinued Google uploads. Now what used to be easy is even more difficult. Do better WD, y'all raised the prices on all your stuff and your software is stuck in the 2000s.
6 people found this review helpful
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Bonny D
August 22, 2026
The app is great. I wish I could set up on my computer with this program without going through the browser every time. signing in twice. The app for the phone works great most of the time. There are delays on it loading photos fully. If I tap a blank picture it will bring it up...but would be great if it loaded so I could see it on the main screen. Overall pretty convenient. I love the import feature when I need something quickly.
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PJester 7
March 3, 2024
The point of a drive like this is to 1. Automatically back up files, which it does not do most of the time 2. Allow user access to files throughout multiple devices, which is extremely limited Improvements I would like to see 1. Flawless interaction with all file types. If I make changes to a file, it should save automatically. 2. Allow photos to be printed directly from the app 3. Should act more like a hard drive, less like software, especially when accessing from a laptop.
14 people found this review helpful
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Western Digital Technologies, Inc.
March 8, 2024
Hi, we are sorry for the inconvenience and thank you for your feedback! We deeply respect your advice, and we will try to combine your suggestions with our improvements to provide better products & services. We also recommend you to please open a ticket at (https://support-en.wd.com/app/askweb) and explain the backup related issue in detail.

What’s new

Thank you for using My Cloud Home! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/mch.
Content rating
Everyone
Users Interact
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App support

About the developer
Western Digital Technologies, Inc.
PDL-wdcs-accounts@wdc.com
5601 Great Oaks Pkwy San Jose, CA 95119 United States
+91 91080 11254