4.6
15.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

My Cloud Home app

Store it all in one place. Access and share it from anywhere.

The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection.

Access your content on-the-go from anywhere in the world
Automatically save the photos and videos from your phone
Quickly search through your content by name or location.
Play almost any video anywhere
Share your memories effortlessly with your friends and family

Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately).

For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy
Updated on
Nov 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.5
15K reviews
Aida
October 30, 2025
it's been a few years that I'm backing up all my photos on this cloud, now that all the photos are build up to the point of a massive collection, I find it really challenging to find the one that I am looking for. I'm so used to google photos that I find the photos by face and search them by colour or place. on this cloud, i can not even mark them as favorite, without adding them to another album,if I don't remember the date, I have no other feature to look for them, and it's so frustrating.
6 people found this review helpful
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PJester 7
March 3, 2024
The point of a drive like this is to 1. Automatically back up files, which it does not do most of the time 2. Allow user access to files throughout multiple devices, which is extremely limited Improvements I would like to see 1. Flawless interaction with all file types. If I make changes to a file, it should save automatically. 2. Allow photos to be printed directly from the app 3. Should act more like a hard drive, less like software, especially when accessing from a laptop.
11 people found this review helpful
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Western Digital Technologies, Inc.
March 8, 2024
Hi, we are sorry for the inconvenience and thank you for your feedback! We deeply respect your advice, and we will try to combine your suggestions with our improvements to provide better products & services. We also recommend you to please open a ticket at (https://support-en.wd.com/app/askweb) and explain the backup related issue in detail.
A Google user
January 22, 2020
Update 1-21-2020: After over 2 years, this app is finally approaching what I would have expected upon release. I can access and view cloud files fairly easily. I can open DOC, EXCEL & PDF files. I can also export those files to their native apps. However, I still cannot easily download to my phone (from within the app) any file type other than photos. While there have been marked improvements, I wish I had a viable alternative because of the myriad issues.
6 people found this review helpful
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Western Digital Technologies, Inc.
December 27, 2017
Hi Customer, The file can be opened once it is saved on the device. We would like to work together to provide you an assistance.Please visit link for more info : https://goo.gl/jyU6FK please contact us and reference the case number below. Support Case Number: 122717-12582530 Need Help? Please contact us at (855) 842-5370

What’s new

Thank you for using My Cloud Home! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/mch.