mggm17
The app is nice for getting in touch with our "medical assistant". It seems to be designed for elderly patients but we are using it for pediatric services. The daily tasks are annoying because they don't really apply to us. It would be nice if there was an age of patient option that would change what info you receive, even if that means pediatric patients don't get hardly anything. But as I said, it looks like it would be really nice for tech savvy for mid-aged or elderly patients.
43 people found this review helpful
Wellframe, LLC
July 22, 2020
Hi Mary! Thank you for providing your valuable feedback. We are always introducing new app features and content and improving existing ones. We are sure that your feedback will only help us improve further. Thank You.
P H
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Update. Wellframe support was able to connect my account appropriately with my provider in an efficient manner. Thank you. // Now, I will update this review again later, after I've had ample time to experience it properly. From what I've been able to access so far, I can see that it has great potential. I look forward to a much better health-management experience.
7 people found this review helpful
Wellframe, LLC
February 10, 2021
Thank you for your feedback, and we sincerely apologize for the frustration you are currently experiencing with the quality of service you have received. Please know, we will partner with your sponsoring organization to get this issue resolved for you. In the meantime, please do not hesitate to contact us directly at help@wellframe.com.
Chuck Ferullo
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This app enables the healthcare professionals from cardiac rehab to follow my progress , and it also provides some education. However, other than my daily number of steps taken (which is accurate probably to within 20%), it does not allow me to to go back and look at any of what I did the previous day or even that same day once it's submitted, and this seems like a major flaw, as prevents you from tracking your weight, etc; nor does it allow you to enter any more info past midnight.
13 people found this review helpful
Wellframe, LLC
May 18, 2020
Hi Chuck! Thank you for providing your valuable feedback. We will consider this suggestion as an opportunity to improve our product and user experience. We really appreciate all of your feedback!