
Ralph Nyawasha
The app is good but it can be problematic when you want make quick transaction because it takes forever to load. It's like I am download the whole thing first when I want to open the app. If you are able to fix the slow start-up of the application, I would gladly give it a 5.
1 person found this review helpful
Systemgates Ltd
May 5, 2026
Thank you for your feedback! We’re glad you like the app, though we’re sorry about the slow loading. Please ensure your internet connection is stable, as this can affect performance. Try to re-install the app. If the issue persists, contact us at info@weltrade.com
so we can assist.
Kind regards,
Weltrade Customer Support

Isaac James
I attempted to verify my account and the process went smoothly until I reached the stage where I was required to enter my phone number to receive a verification code. However, the code was never sent. I tried using another phone number, but I encountered the same issue. After attempting a different number again, the system no longer allows me to manage or change the phone number. Please assist in resolving this issue so I can complete the verification process.
7 people found this review helpful
Systemgates Ltd
March 2, 2026
We’re sorry for the inconvenience. Verification codes may fail due to carrier restrictions or formatting issues. Please ensure the number is entered in international format and that SMS services are active. If the problem persists, contact us at info@weltrade.com with your account details so we can assist.
Best regards,
Weltrade Support Team

Lucki De
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great broker. responsible and comprehensive UI. swift and competent customer care service. But one request. can more banks option be added for withdrawal? like Opay, Palmpay, Kuda, Moniepoint and similar Internet banking apps. kudos
5 people found this review helpful
Systemgates Ltd
April 22, 2026
Thank you for your feedback! We’re glad to hear you appreciate our platform and customer support. We’re also continuously working on expanding payment options, including withdrawal methods. Your suggestion is valuable, and we truly appreciate your support.
Best regards,
Weltrade Customer Support