
Isaac James
I attempted to verify my account and the process went smoothly until I reached the stage where I was required to enter my phone number to receive a verification code. However, the code was never sent. I tried using another phone number, but I encountered the same issue. After attempting a different number again, the system no longer allows me to manage or change the phone number. Please assist in resolving this issue so I can complete the verification process.
5 people found this review helpful
Systemgates Ltd
March 2, 2026
We’re sorry for the inconvenience. Verification codes may fail due to carrier restrictions or formatting issues. Please ensure the number is entered in international format and that SMS services are active. If the problem persists, contact us at info@weltrade.com with your account details so we can assist.
Best regards,
Weltrade Support Team

Donald Farai Tinapi
your app is very slow to open, waiting for 10 minutes to open. it shows black screen. i can't verify my phone number. there's no verification code . I've been waiting for over a month. fixxxxxx please
Systemgates Ltd
April 21, 2026
We understand how frustrating this must be. App issues like slow loading or black screens may be related to app version, device, or connection. We recommend reinstalling the app and checking updates. For phone verification issues, please contact our support so we can assist immediately.
Best regards,
Weltrade Customer Support

Lucki De
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great broker. responsible and comprehensive UI. swift and competent customer care service. But one request. can more banks option be added for withdrawal? like Opay, Palmpay, Kuda, Moniepoint and similar Internet banking apps. kudos
1 person found this review helpful
Systemgates Ltd
April 22, 2026
Thank you for your feedback! We’re glad to hear you appreciate our platform and customer support. We’re also continuously working on expanding payment options, including withdrawal methods. Your suggestion is valuable, and we truly appreciate your support.
Best regards,
Weltrade Customer Support