WhatsApp Business

WhatsApp LLC

In-app purchases

About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


[e-mail]


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
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Ratings and reviews

Nonstop changes in the user interface are incredibly frustrating. Every time I open the app, it feels like I'm navigating through a maze of new layouts with same features. Instead of enhancing user experience, these changes only serve to confuse and irritate. It's disappointing that stability and familiarity seem to be sacrificed for the sake of unnecessary updates. Considering the constant disruptions, I can't justify giving more than one star review.

This new feature is not helping. All viewed status automatically save to gallery and I think it's a waste of storage.I think you should look for better features like to save status whiles viewing, hide chats, notifying when contact is online, hiding view status, separating groups, communities, and personal chat to their various categories, anti-delete messages and some interesting features to make your app unique.Other WhatsApp are doing better. Make good features for us to love your app.Thanks.

While using the app, I tried to check my contact status, and I was thrown out of the business WhatsApp app. Each time I tried, I got a message that the app had a bug and I couldn't access until the developer fixed it. I tried uninstalling and installing, but I received a message that I should check my network. The installation wasn't completed. I am happy that the bug was fixed within a minute after i posted the issue I encountered. Thanks.

What's new

• Navigation of the app has changed with tabs at the bottom. Tap the tabs at the bottom of the screen to access Chats, Updates, Communities and Calls
• Screen sharing during video calls now supports sharing audio too


These features will roll out over the coming weeks. Thanks for using WhatsApp!