WhatsApp Business

In-app purchases
4.3
8.91M reviews
500M+
Downloads
Content rating
PEGI 3
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About this app

WhatsApp Business from Facebook

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


smb@support.whatsapp.com


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
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Updated on
Jul 5, 2022

Data safety

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Ratings and reviews

4.3
8.91M reviews
Michelle Mullins
July 5, 2022
"you may have new whatsapp business messages", but no messages. I open a certain contacts, another opens up. Voicenotes, texts, pics are a nightmare to open, it's a struggle to try and answer either video or voice calls. My video uploads are restricted to 30 seconds. Why? My clients think that I'm ignoring them because my messages get through hours later and I'm never notified of calls.
99 people found this review helpful
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Israel Onyedika
June 30, 2022
WhatsApp Business is great and all, I'd suggest that you guys add a "Favorite Status" button on the app. Using the app for business means lots of Contacts and that also means too many status updates to view. If we can "Favorite" some status that we'd like to always see at the top of our lists, it would be really nice! Thanks! EDIT: I have not been able to edit or delete my catalog. That's really bad.
9,445 people found this review helpful
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Geronimo Penner
June 13, 2022
Great app, use it all the time... but lately has gotten a ton of bugs. I can no longer listen to audio messages quietly with the earpiece speaker. But I can audio call with it. Back up errors or hanging on 99% all day as well. And the occasional app crash as well. And trust me it's not the phone, I use a samsung note 20 ultra. Plz fix this!
23,615 people found this review helpful
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