WhatsApp Business

In-app purchases
12.9M reviews
Content rating
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About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


or follow us on twitter:

Updated on
Apr 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

12.7M reviews
Jessica De Lange
April 21, 2024
Great App! As a humble request: Please consider to add some features: Charging for a temporary item (so no need to add to the catalogue) - this for example if a client asks for a special request. You can add that amount to the order with a note or title for what it is. Second: to add a note to the payment request that shows without the client needing to press 'proceed to payment' as the note dissapears after they have clicked on it once and need to ask for it again. Thank you
926 people found this review helpful
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Easy Maths Technique - Prof. Sadu Jadhav
April 21, 2024
WhatsApp is easy to install and learn how to use, even for someone who is both not very technical and dyslexic, like me. Also, for someone with international colleagues, friends, or family, it is a means of 'texting' and 'messaging', as well as video chatting, between phones without extra cost or stress.
2,794 people found this review helpful
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Owais Raza Okarvi
April 13, 2024
Nonstop changes in the user interface are incredibly frustrating. Every time I open the app, it feels like I'm navigating through a maze of new layouts with same features. Instead of enhancing user experience, these changes only serve to confuse and irritate. It's disappointing that stability and familiarity seem to be sacrificed for the sake of unnecessary updates. Considering the constant disruptions, I can't justify giving more than one star review.
11,571 people found this review helpful
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What's new

• Navigation of the app has changed with tabs at the bottom. Tap the tabs at the bottom of the screen to access Chats, Updates, Communities and Calls
• Screen sharing during video calls now supports sharing audio too

These features will roll out over the coming weeks. Thanks for using WhatsApp!