WhatsApp Business

In-app purchases
13.1M reviews
Content rating
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About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


or follow us on twitter:

Updated on
May 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

12.9M reviews
Favour Edet
May 8, 2024
It's a great app for business,I like the idea of status boosting, great for business I must recommend. But my reservations are thus: First, when a chat is archived, they should stay in a different section and not pop up when there is any message from that chat. Secondly, I should choose to save a photo if I open it, it should not be saved automatically. Thank you.
2,651 people found this review helpful
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Ayodamope Medupin
March 12, 2024
I have had a wonderful experience so far... But I have a little complain about the edit button... It's way too stressful to use it and it's not fast enough, most especially for people that love to type and do things very fast on the app... I suggest you make the edit function a double tap on the message itself... That way it can be easier to edit without having to go through all those stress to use the edit function... Thank you for your time...
40,092 people found this review helpful
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Jessica Hitge
May 14, 2024
Not sure if this is a new feature, but a lot of my clients prefer WhatsApp calling, but now since the update my phone just rings when I have an incoming call but it does not give me the option to answer, I have to unlock my phone go to WhatsApp and go through the contact list to see who is phoning. It's very annoying as I have messed a bunch of calls as this method takes so long and by the tine you fine the contact who is phoning they hang up! Please sort this issie out.
7,484 people found this review helpful
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What's new

• Navigation of the app has changed with tabs at the bottom. Tap the tabs at the bottom of the screen to access Chats, Updates, Communities and Calls
• Screen sharing during video calls now supports sharing audio too

These features will roll out over the coming weeks. Thanks for using WhatsApp!