WhatsApp Business

In-app purchases
4.2
1.31Cr reviews
100Cr+
Downloads
Content rating
Everyone
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About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


smb@support.whatsapp.com


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
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Updated on
17 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
1.29Cr reviews
Favour Edet
8 May 2024
It's a great app for business,I like the idea of status boosting, great for business I must recommend. But my reservations are thus: First, when a chat is archived, they should stay in a different section and not pop up when there is any message from that chat. Secondly, I should choose to save a photo if I open it, it should not be saved automatically. Thank you.
2,252 people found this review helpful
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Amir Ali
7 May 2024
I have been using WhatsApp Forms [2018] and overall it has been a great experience. The app is user-friendly, and I appreciate the end-to-end encryption for secure conversations. The group chat feature is also very useful for staying connected with friends and family. However, I would like to see some improvements: - [my suggestion "About adding text color options for text in chat settings" and add signature options for text"] Keep up the good work, and I Looking forward to seeing
13,351 people found this review helpful
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Jessica Hitge
14 May 2024
Not sure if this is a new feature, but a lot of my clients prefer WhatsApp calling, but now since the update my phone just rings when I have an incoming call but it does not give me the option to answer, I have to unlock my phone go to WhatsApp and go through the contact list to see who is phoning. It's very annoying as I have messed a bunch of calls as this method takes so long and by the tine you fine the contact who is phoning they hang up! Please sort this issie out.
4,700 people found this review helpful
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What's new

• Navigation of the app has changed with tabs at the bottom. Tap the tabs at the bottom of the screen to access Chats, Updates, Communities and Calls
• Screen sharing during video calls now supports sharing audio too


These features will roll out over the coming weeks. Thanks for using WhatsApp!