WhatsApp Business

In-app purchases
10.8M reviews
Content rating
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About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


or follow us on twitter:

Updated on
Mar 10, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
10.8M reviews
Jessica van Vuuren
March 15, 2023
I'm selling second-hand items and all my collections get deleted repeatedly, at random. App is always up-to-date. This is incredibly annoying! I don't have time to constantly remake them. With 2 tiny babes, I barely have time to edit what has been bought, let alone recreate collections. But the collections make life easier to navigate a purchase for a buyer. How does that facilitate "good business" if they can't find what they're looking for? SERIOUSLY annoyed!
4,711 people found this review helpful
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Muraina Abdullateef
March 1, 2023
I love it. However, I just realized that the newly updated version has a recording button but it's really frustrating that we need to hold it till we're done with recording. Is there anyway you can help us make it be like the usual WhatsApp button recorder that we can leave the button while still recording? If there's, please help update it in the next version, thanks.
23,958 people found this review helpful
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Joseph Ekanem
February 5, 2023
It's a nice app, but the issue I have is that I might have an active data connection but the app will fail to notify me of new messages and it will also fail to give my away or greeting messages unless I open the app. Personally, I don't like opening the app always. I prefer messages showing up on my status bar and I drag down to reply them. Please update for enhanced usage. Thank you.
50,280 people found this review helpful
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What's new

• Introducing Voice Status - you can now record a voice note and share it to Status. Go to Status tab > tap the “pencil” icon > and hold the “microphone” icon to record.
• You can now quickly mute conversations from incoming notifications without opening WhatsApp. Tap on “Mute” in the notifications quick actions and the chat will be muted.
These features will roll out over the coming weeks. Thanks for using WhatsApp!