WhatsApp Business

In-app purchases
13.3M reviews
Content rating
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About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


or follow us on twitter:

Updated on
May 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

13M reviews
Gamebox LB
May 19, 2024
Whatsapp business is very helpful, but after the recent update, i am not able to upload a status getting the error (couldn't send) it's really frustrating. I've been trying for 2 or 3 days and facing the same issue. Plus when sending a broadcast for my client sometimes it crash and cannot send to the same. Broadcast list again...
460 people found this review helpful
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Mitesh Bhamani
May 22, 2024
As a loyal user of WhatsApp businessfor several years, I have always appreciated its simplicity, reliability, and user-friendly interface. However, my recent experience with the platform has left me deeply disappointed and frustrated. Without any warning or explanation, my account was suddenly blocked, leaving me unable to access my messages, contacts, and important communications. This arbitrary action by WhatsApp has not only inconvenienced me but also raised serious concerns about user rights
692 people found this review helpful
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Favour Edet
May 8, 2024
It's a great app for business,I like the idea of status boosting, great for business I must recommend. But my reservations are thus: First, when a chat is archived, they should stay in a different section and not pop up when there is any message from that chat. Secondly, I should choose to save a photo if I open it, it should not be saved automatically. Thank you.
4,027 people found this review helpful
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What's new

• To create/edit stickers from photos tap the ‘emoji’ icon in chat composer, navigate to the ‘sticker’ tab, and tap “Create” to use the new sticker creator
• Added filters at top of chats for All, Unread and Groups
• Screen sharing during video calls now supports sharing audio too
• New app UI including bottom navigation, new icons, wallpaper and color updates

These features will roll out over the coming weeks.