WhatsApp Business

In-app purchases
4.3
9.74M reviews
500M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

WhatsApp Business from Facebook

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

---------------------------------------------------------
We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


smb@support.whatsapp.com


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
---------------------------------------------------------
Updated on
Sep 27, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
4.3
9.74M reviews
Geronimo “GPtheRocker” Penner
June 13, 2022
Great app, use it all the time... but lately has gotten a ton of bugs. I can no longer listen to audio messages quietly with the earpiece speaker. But I can audio call with it. Back up errors or hanging on 99% all day as well. And the occasional app crash as well. And trust me it's not the phone, I use a samsung note 20 ultra. Plz fix this!
27,791 people found this review helpful
Did you find this helpful?
Maribel Trizarri
May 14, 2022
Not sure what is happening with this app. I have it downloaded to my os chrome laptop and it was working fine until the last 2 or 3 days it will not allow me to open pictures received, send voice notes or take and send pics. I force closed and that did not help. I updated the app and still no luck. Please fix asap. I use the app for business.
7,791 people found this review helpful
Did you find this helpful?
Paul Enen
August 11, 2022
The app was good at first, but seems to be getting worse. The collections I create in the catalogue somehow disappear and I'm left with one long list of the items listed. Also it would be better if items in the catalogue could be viewed alphabetically or newest to oldest or vice versa. The app has potential, but right now it seems to be mediocre.
39,520 people found this review helpful
Did you find this helpful?