WhatsApp Business

In-app purchases
4.1
12.7M reviews
1B+
Downloads
Content rating
Everyone
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About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


smb@support.whatsapp.com


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
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Updated on
Mar 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
12.5M reviews
Blair Brown
January 18, 2024
This app was very helpful when doing architectural work with the client abroad in Mexico City. It was a lifesaver and when I couldn't get through on regular mobile satellites this app allowed us to communicate in an on-time basis. I will say there could be a better notifications system alerts. But that's up to the experts.
3,419 people found this review helpful
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Julian Lawrence
November 18, 2023
This app has been working great for me and my business until a few days ago it closed the app suddenly and it keeps telling me that there is a bug that the developers need to fix and also that the cache is full. I cleared the cache so many times, restarted and did so much troubleshooting but I am still not able to use the whatsapp. Once I open it it closes within a few seconds and the same error populates. Please help with resolving this matter. Thank you.
22,938 people found this review helpful
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Ayodamope Medupin
March 12, 2024
I have had a wonderful experience so far... But I have a little complain about the edit button... It's way too stressful to use it and it's not fast enough, most especially for people that love to type and do things very fast on the app... I suggest you make the edit function a double tap on the message itself... That way it can be easier to edit without having to go through all those stress to use the edit function... Thank you for your time...
8,229 people found this review helpful
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What's new

• You can instantly record and send video messages in chats. Long press the camera next to the text field in chat to get started.
• Added new text formatting options: quotes (> text), bullets (* text or - text), numbered lists (1. text), and inline code (`text`).


These features will roll out over the coming weeks. Thanks for using WhatsApp!