ALWAFA

Al Wafa

About this app

AL WAFA REWARDS is a loyalty program operated by AL WAFA HYPERMARKET in the KINGDOM OF SAUDI ARABIA. As a member, customers would be able to earn points when making qualifying purchases by presenting the virtual card/ Wafa Rewards App or Registered Phone Number from AL WAFA Stores in the KINGDOM OF SAUDI ARABIA.

We, AL WAFA HYPERMARKET bring you one step closer to our shelves through this Customer Care Program that is intended to suit the mood and purchase patterns of each one of you.

All your daily life will be satisfied by AL WAFA. Our wide range of offerings from various categories will cater to your day-to-day needs and you will be rewarded with points for your purchases.

Membership
1. All customers can enroll in the Al WAFA REWARDS loyalty program, to be done by smart/mobile application of ‘AL WAFA REWARDS’.
2. ‘AL WAFA REWARDS’ will be available in all ‘AL WAFA HYPERMARKETS’ in the Kingdom of Saudi Arabia
3. Membership in the program is free
4. A member shall hold only one member account number and should not use two AL WAFA REWARDS ACCOUNT for the same person.
5. Card status may transfer from ‘active’ to ‘inactive’ if the card has not been used for 6 months and the points will be forfeited and no communication shall be provided to forfeit the points earned.

Ratings and reviews

Highly insulting experience at Hyper Wafa today. I bought chicken for 98 SAR and paid via card, but forgot to take the receipt. The staff stopped me in front of everyone and brought me back up as if I didn't pay. When I showed them my bank payment record on my phone, they just casually said "sorry". Publicly embarrassing an honest paying customer is completely unacceptable. Worst customer service ever! تجربة سيئة جداً ومعاملة غير محترمة من الموظفين في هايبر وفاء. تم إحراجي أمام الناس رغم أنني دف

It really help me. The cashier named foyaz is very approachable and kind. Thank you next time

Purchased Points is not adding and our last purchase E-invoice only is showing here. Hyper LULu app is 100 times better than this app

What’s new

⁠Enhanced UI for a smoother user experience.
Added E-Warranty support.
⁠Introduced My Wallet for easy wallet management.
Added Credit Memo functionality.