
Sophie Hills
- Flag inappropriate
- Show review history
Simply doesn't work. Update: I have one device set up which still connects to the Internet while in bedtime mode And I want to add my child's chromebook but it cannot be found. I can see the chromebook in the broadband app but not in secure net using various methods to find it. I have spoken to support but got nowhere. Uninstalled and reinstalled the app numerous times.
2 people found this review helpful
We appreciate your feedback on the bedtime mode and device visibility. Please reach out to our social media channels with more details so we can assist you. We hope your experience improves soon, and thank you for your patience as we enhance our service.

Edward Luke Andrews
Terrible service added to Vodafone account without requesting (charging £2 per month after free trial I never signed up for). Blocks safe websites I have browsed for years, flagging gaming information websites like wowhead for "parental control" even when parental controls are disabled. Intentionally difficult to deactivate and remove. Do not waste your time when more user friendly digital security exists.
You've encountered challenges with unexpected charges and website access. Your feedback is important, and we want to help. Please share more details via in-app support. We're dedicated to improving usability and hope your future experiences are better. Thank you!

Raphaela Rocha
The app shows that things were blocked, but no information on what was blocked, the ip of the device blocked and why. You can't just report something was blocked due to security reasons and not say what, why and who. How does one know if the report is even real and what purpose does it even serve?
Thank you for your feedback about blocked items. We hear your concerns about the notifications and need for clarity regarding the devices being blocked. Your feedback is valuable, and it highlights areas where we can improve communication. We're consistently looking to improve the product, please bear with us as this feature is on its way soon.