Travelex Travel On

77 reviews
Content rating
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About this app

Travel safely and confidently with the Travel On app from Travelex Insurance. Travel On is your 24/7 travel companion which will monitor worldwide events and deliver valuable intelligence directly to your fingertips helping keep you safe and supported on your trip. With Travel On you will receive:

• 24/7 access to travel advice, risk rating, and security alerts for your destination
• Real-time safety notifications based on your location while traveling
• Click-to-call emergency assistance from anywhere in the world

Prepare for your trip now and download Travel On. Upon download enter your Policy/Confirmation Number, First Name, Last Name and Date of Birth from your confirmation email. You will begin receiving destination intelligence 30 days prior to departure.

Your use of the Travelex Travel On app and any and all content thereon is at all times subject to the End User License Agreement. Please note that your mobile device must be compatible with international networks to use certain features overseas, such as calls to for claim support. Message, data and roaming rates and charges may apply to your use of the app and content thereon and be charged by your mobile carrier or other service provider. This application is not a substitute for medical advice or treatment. All plans/claims subject to policy terms, conditions, and exclusions.

Travelex Insurance Services, Inc. and World Travel Protection Canada Inc. (WTP) are committed to protecting your privacy. By using the Travelex Travel On app, including any content thereon, you are consenting to the collection and processing of your personal data under as described in the WTP Privacy Policy.
Updated on
May 23, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

77 reviews
J.Adele G.
March 26, 2023
In an emergency this is useless as you need to make a phone call to Canada but you are overseas. How are you supposed to call? The app should have at least a chat option
2 people found this review helpful
Did you find this helpful?
Travelex Insurance Services
May 2, 2023
Hi J.Adele G, thank you for your feedback, the app is updated regularly and the team will continue to improve access to emergency assistance for our customers. If you would like some assistance or additional information, please contact us at and we will be happy to help you further.
Michael Dickson
May 15, 2023
Really good travel alerts and advice.
1 person found this review helpful
Did you find this helpful?
Travelex Insurance Services
May 22, 2023
Hi Michael, Thanks for your feedback, glad to hear you found the information valuable. We are continuously working on improving our alerts and advice features to make your experience better.
Mike Whelton
March 9, 2023
Can't login with my policy. Error. Experiencing technical difficulties. Try again later
Did you find this helpful?
Travelex Insurance Services
March 14, 2023
Hi Mike, We'll look into this issue for you, can you please reach out to our customer support team ( with more details.

What's new

Bug fix