NatWest International

2.16K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

• You’ll need to be registered for Online Banking
• Your Channel Islands, Isle of Man, UK, Gibraltar or international mobile number
• Your Customer Number which is your date of birth followed by four random digits
• Your Online Banking PIN & password which is what you use to log in online
• When logging in for the first time you’ll be asked to choose a mobile banking passcode, which is what you’ll use in the future

Supported international mobile numbers: Australia, Austria, Bahrain, Barbados, Belgium, Bermuda, British Virgin Islands, Canada, Cayman Islands, Cyprus, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Singapore, South Africa, Spain, Sweden, Switzerland or United States.


Standard data charges may apply. Contact your network operator for details.
The app contains images when logging in, that may cause a reaction in individuals who are photosensitive.

Key Features
• Login using Android fingerprint – there’s no need to remember your passcode when logging in. Available on compatible Android phones
• Personalise your app – customise how your app greets you, hide your balance, reorder your accounts, manage your alerts or share your account details
• Get Cash – visit a cash machine and withdraw up to £130 without your debit card – perfect if you’ve forgotten your wallet
• Pay someone new without a card reader – all you need is their sort code and account number and you can send up to £1000. Register for biometric approval and take a selfie to authorise payments above £1,000.
• Pay your contacts using their mobile number

For more information visit us at


Get Cash allows you to withdraw up to £130 every 24 hours at any NatWest International, NatWest, Isle of Man Bank, Ulster Bank or Tesco ATM, as long as it’s within your daily withdrawal limit. You must have at least £10 available in your account.

Paying your contacts allows a maximum of 20 payments totalling £250 per day. Pay anyone with a UK current account who is registered for the Paym service. You must be aged 16 or over.

By downloading this application, you are accepting the terms and conditions which can be viewed at We recommend that you save or print a copy of the terms and conditions and privacy policy for your records.
Updated on
Jun 15, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
2.16K reviews
Dan Graves
May 4, 2022
Doesn't work half the time. Facial recognition security works 1 time in 20 meaning it can take many hours to do a transfer. I'm closing my account as a result. Useless customer service too. In answer to their reply the online help bot doesn't work half the time too. Just tried a transfer and so system not working try later, waste of time.
4 people found this review helpful
Did you find this helpful?
National Westminster Bank PLC
May 10, 2022
Thanks for sharing your experience. We will share your feedback with the relevant team who is already working on possible developments. -AT
Richard Poignand
April 8, 2022
Great app but since the last update the transactional view on each account is highly confusing with a restatement of the balance under each transaction. Just makes the whole thing look a mess and not easy to read your transactions at a glance. Classic example of making something more complex when it doesn't need to be.
5 people found this review helpful
Did you find this helpful?
National Westminster Bank PLC
April 12, 2022
Thank you for your input, we can certainly have a look to see if this can be considered for future updates as we’re open to suggestions. Be sure to keep an eye out on “Apps and new features” for news on what’s new on the app 😊 -AT
Lisa Newsom
March 12, 2022
Update Failure! Since the latest update, I can log in and view balances on accounts but not transactions? Latest update installed, WiFi connection superb and no issues on Natwest status page. Tried numerous times throughout the day, please fix ASAP! Same for all family members too. 🤬
2 people found this review helpful
Did you find this helpful?
National Westminster Bank PLC
March 14, 2022
I’m very sorry that this isn’t working properly for you! Please try removing the app on your device and re-downloading it, whilst making sure your device is on the latest version – this usually works, however if it doesn’t, please give us a shout on Facebook or Twitter 😊 -AT

What's new

Winners of: Retail Banker International Awards 2022 for Best use of Biometrics and Best Security initiative for Multi-Factor authentication.

• Set your app to dark mode to experience a sleek new design with less strain on your eyes.
• You can now update your payment limits on-the-go in the ‘Payments’ section of your app.