2.2
298 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Ultra Access. Your Extra Benefits, All in One Place.
Ultra Access makes it easy to manage your extra health plan benefits right from your phone. With a secure login, browse products, place orders, track deliveries, and manage your account while on the go!
What You Can Do
• Browse and search for products you can buy with your benefits
• Order products using your available balance
• Check how much balance you have left
• Track your orders and view order history
• Update your account information
• Access the benefits available through your health plan
Benefits May Include
Depending on your health plan, you may have access to:
• Over-the-counter (OTC) products like vitamins, pain relievers, and first aid supplies
• Healthy food and groceries
• Transportation services
• Fall prevention items
• Rewards and incentives
• Other supplemental benefits
Your specific benefits depend on your health plan. Log in to see what's available to you.

Who Can Use This App
This app is only for members of specific health plans. You must receive an invitation or eligibility notice from your health plan to register.

Before downloading, please check:
Did you receive a welcome letter, email, or other notification about this app?
Are you a health plan member with supplemental or extra benefits through your health plan?
If you're not sure if this app is for you, please contact your health plan first. If you didn’t get a notification, you won't be able to create an account.

Easy and Secure
Ultra Access keeps your information safe with secure login. Shop with confidence knowing your personal details and benefit information are protected.
Updated on
Dec 19, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
281 reviews
Keith Nielsen
May 28, 2024
Not bad for searching for items and making your selection. Shopping cart does not work at all. It is not possible to delete any items or change quantities. It does not show the total of the order and the remaining balance of your benefit. To get that information you have to use the website. Just go to the website. That works. OTC DOT SCANHEALTHPLAN DOT COM
7 people found this review helpful
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gene tascott
January 25, 2023
The app is no longer user friendly! In prior years the app had a scanner that could be used in store to find items that were eligible for purchase. Also, there seems to be no online ordering other than from the current OTC catalogue. The prices in the catalogue are, in many cases, double what they were in the HB+ catalogue of prior years. Even though the dollar amount of the benefit has increased the cost of items greatly diminishes the purchasing power. I
110 people found this review helpful
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Connie Buhrman
February 5, 2025
App is the worst thing I have ever used and I used Windows 3.0!! There are no ways to actually see what is ordered and no way to delete items from the shopping cart. I have tried ths on a Samsung tablet where t failed spectacularly and now on my phone with an even larger failure. I haven't see so many folders with spinning circles since Windows NT. When a paper form is the better choice, you should be ashamed.
17 people found this review helpful
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What’s new

Upcoming Branding Update! Ultra Access

App support

Phone number
+17867534455
About the developer
Convey Health Solutions, Inc.
otc_help@conveyhs.com
100 SE 3RD Ave FL 26 Fort Lauderdale, FL 33394-0002 United States
+1 786-753-4455

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