
Steve Hoge
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SO bad. I've been through hell trying to get Xcel to provision my Itron Gen 5 smart meter - took them literally MONTHS even after I got the meter onto my wifi network - but now that it's "Ready to Go" 🙄 I'm dealing with all kinds of error codes thrown by this insanely flaky app (worse, if that's possible, than their "Launchpad" web page.). Will edit this review if I can ever get it to work!

jim hughes
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What a letdown. Got Error 60 ( enrollment failure). Emailed developers and was told this is because I have rooftop solar, and the app doesn't handle that situation because it includes a second meter to capture output. So if you have solar panels, you can't use this app. UPDATE - 6 months go by, no updates, no solution. I guess no one at Xcel has to care.
8 people found this review helpful

A Google user
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It won't connect. I try to sign in and it just spins and spins... I tried everything, even uninstalled and reinstalled it... This ap is useless if you can't even connect to it! Hey Xcel, from looking at previous posts, this appears to be an ongoing issue which you have done nothing to fix! Great customer service... NOT!!!
38 people found this review helpful