
Rehan Khan
I had nearly 1,000 precious photos and videos stored in this app for the last 6–7 years. These memories are extremely important to me and cannot be recreated. Whenever I deleted and reinstalled the app in the past, all my memories came back. But after recently resetting my phone and reinstalling the app, everything disappeared. I am completely heartbroken. 💔 These are some of the most precious memories of my life. Please help me recover my photos and videos in any possible way.
3 people found this review helpful
XCS Technologies
August 13, 2026
Hi there! Thank you for your review. If you’ve backed up your files to your email and accidentally deleted the app, you can easily recover your old photos. Just download the app again and log in to the cloud using the email address you used to store your data. This will allow you to access your previous files.

A Google user
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"When I opened the Picklock app, it wasn't opening and was showing 'incorrect password'. So I uninstalled the app and reinstalled it. Because of this, none of my photos and videos are showing up there anymore. I need all those photos and videos back."please help me to get those my photos please 🙏
XCS Technologies
September 11, 2026
Hi there! Thank you for your review. If you’ve backed up your files to your email and accidentally deleted the app, you can easily recover your old photos. Just download the app again and log in to the cloud using the email address you used to store your data. This will allow you to access your previous files.

SEEMA KUMARI
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I forgot my password and when I tried to recover, it is showing that password has been sent to the email id but did not came in the mailbox. Really frustrated with the app. I have already dropped am email to them but they are not even replying on that email also their page is not available in the web. Don't know how to get my pictures back.
230 people found this review helpful