xMatters

xMatters

About this app

xMatters is a service reliability platform that helps DevOps, SREs, and operations teams automate workflows, ensure infrastructure and applications are always working, and rapidly deliver products at scale. With the xMatters Android app, you get actionable alerts with full context for every situation that let you quickly assess incidents and launch response workflows at the touch of a button.

The xMatters app is a “pocket command center” that allows you to:

* Send and receive alerts with full incident context
* Launch actionable responses and workflows
* Track message delivery, escalation and response
* Set, update, and view your on-call schedule
* Initiate conference calls or join at the tap of a button
* Access personnel contact info for your organization
* Set custom alert tones
* Attach images for more context or instructions
* Extend your enterprise authentication to your mobile devices
* Protect sensitive data by enabling passcode lock

For those that want to be truly agile, fast-moving companies with happy customers AND happy engineers, xMatters is the only platform for the job.

To learn more about xMatters and get your free account visit http://xmatters.com

Ratings and reviews

The one thing that keeps me from rating this app 5 stars is that it doesn't have any warning about the impact of Do Not Disturb mode on its ability to function properly. I missed an after hours on-call alert once because of this. I now remember to add an exception for this app on new devices, but someone new to it may not realize that. If you're reading this as a user, make sure you add such an exception. If you're on the dev team, please include some sort of notice on the first launch.

The least user friendly app for on-calls. Basically cannot do anything via the phone, and everytime I have to open my laptop. For example missing alert views, unable to filter Alerts under Reports, so I see all alerts without the possibility to filter them..Not to mention the schedule, I basically have no idea when I am on duty and when not. Why there can't be single calendar with marked rotations..

Developers ...you need to understand this app is used for critical infrastructure events. sinse last few days..i missed almost every single alert as there is no sound for notifications. No option to modify sound settings in the app. I am uisng samsung s10+. My company paying lot of money for your product and service. If this thing does not help in receiving alerts then no point using xmatters.

What’s new

- To help mobile users understand their on-call schedule better, we’ve added more details to the shift escalation screen. Here’s what’s new: group and shift names, shift start and end times, repeat frequencies, rotation policies, absences and replacements.
- Bug fixes and performance improvements.