ZebChat Live Chat for Websites

Tech Avenue Labs

About this app

ZebChat brings your website's live chat to your pocket. Answer visitors in real time, see who is on your site right now and never miss a new chat, wherever you are.

ANSWER EVERY CHAT IN REAL TIME
- One inbox for all your websites: new, waiting, assigned and resolved chats
- Typing indicators, read receipts and instant delivery
- Send photos and files, add internal notes your visitors never see
- Saved replies: type / to insert an answer in a second

NEVER MISS A NEW CHAT
- Push notifications for new chats, messages and chats assigned to you
- Notification sounds you can choose, with a gentle ring until someone answers
- Mute a single chat without opening it
- Set yourself online, away or busy; routing sends chats to available agents

FULL CONVERSATION CONTEXT
- Visitor name, email, location, current page and browsing journey
- Previous conversations and tags at a glance
- Assign, transfer or resolve chats in one tap

SEE WHO'S ON YOUR SITE
- Live visitor list and world map
- Pages viewed, time on site and traffic source

YOUR TEAM'S PERFORMANCE
- Dashboard with chats, response times, missed chats and customer satisfaction
- Built for phones and tablets, with light and dark themes

ZebChat is a business tool for support and sales teams. You need a ZebChat account: create your organization and add the chat widget to your website at zebchat.com, then sign in here with the same email.

Privacy policy: https://www.zebchat.com/privacy/
Terms: https://www.zebchat.com/terms/