Zimam Connect
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About this app
Zimam Connect is the mobile companion to your Zimam workspace. Customers, partners, and staff can keep support work moving with the same secure Zimam ID used on the web.
SUPPORT TICKETS
Open, track, and reply to support tickets on the move. Attach a photo, screenshot, or document when a conversation needs more context.
TIMELY NOTIFICATIONS
Receive push notifications for important replies, assignments, and status changes, then open the relevant ticket directly.
KNOWLEDGE AND RELEASES
Browse your organization’s knowledge base, follow product releases, and see the notes that matter to the products your team uses.
ROLE-AWARE WORKSPACES
Organization members, support agents, and administrators use the same app. The available views and actions follow the roles assigned to your Zimam ID.
SECURE BY DESIGN
Authentication tokens are protected by the iOS Keychain or Android Keystore. Zimam Connect contains no ads, does not use an advertising ID, and includes no third-party analytics or crash reporting. Account deletion is available directly in the app.
Zimam Connect requires a Zimam ID. Some functionality depends on your organization, role, products, and service configuration.
Privacy: https://zimamsys.com/privacy-policy
Support: https://zimamsys.com/contact
SUPPORT TICKETS
Open, track, and reply to support tickets on the move. Attach a photo, screenshot, or document when a conversation needs more context.
TIMELY NOTIFICATIONS
Receive push notifications for important replies, assignments, and status changes, then open the relevant ticket directly.
KNOWLEDGE AND RELEASES
Browse your organization’s knowledge base, follow product releases, and see the notes that matter to the products your team uses.
ROLE-AWARE WORKSPACES
Organization members, support agents, and administrators use the same app. The available views and actions follow the roles assigned to your Zimam ID.
SECURE BY DESIGN
Authentication tokens are protected by the iOS Keychain or Android Keystore. Zimam Connect contains no ads, does not use an advertising ID, and includes no third-party analytics or crash reporting. Account deletion is available directly in the app.
Zimam Connect requires a Zimam ID. Some functionality depends on your organization, role, products, and service configuration.
Privacy: https://zimamsys.com/privacy-policy
Support: https://zimamsys.com/contact
Support tickets, knowledge, releases, and team updates in one place.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info, Messages, and Device or other IDs
- Data is encrypted in transit
- You can request that data be deleted
